Telephone House Surgery
70 - 75 High Street, Southampton, Hampshire, SO14 2NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor practice
by Angela Reading - Posted on 20 November 2024
I sent an e consult to request a face to face appointment, I said there were multiple issues I needed to see a doctor about when I saw a doctor she said I could only pick one issue as she was running late, when I left there she said if I still had problems with my problem to make an appointment for a week later. I sent another e consult and again requesting to see a doctor for more than one issue. I waited to get a call and 3 days later I got a call from a doctor and he said he would ask for receptionist to call me with an appointment for all of my issues. A week later and a phone call and visit in person to the surgery to ask why I hadn't heard anything and all they can say is that they haven't got many appointments as they were very busy. The surgery was empty and they are accepting new patients. I suggest it might be helpful to treat the patients you have on your books first as obviously you are struggling in that area. I like the doctors and the admin staff at telephone house surgery and St. Marys surgery but there is something wrong with the system somewhere. This has left me very upset and frustrated and has not done my mental health any good at all.
Visited November 2024
Telephone House Surgery has not yet replied.
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Review titled Flu Vaccination
Rated 3 stars out of 5
by Anonymous - Posted on 02 September 2024
Just been invited to book vaccination appointment. Login to see no appointments available! Please review your flu vaccination planning.
Visited September 2024
Telephone House Surgery has not yet replied.
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Review titled Can't make an appointment online
Rated 1 star out of 5
by Anonymous - Posted on 09 March 2023
The telephone number is always busy, and I can't even book an appointment online either in NHS website or its offical webpage.
Visited March 2023
Telephone House Surgery has not yet replied.