Thatcham Health Centre
Bath Road, Thatcham, Berkshire, RG18 3HDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Thatcham Health Centre.
Reviews
-
Review titled Excellent service
Rated 5 stars out of 5
by Emma Etheridge - Posted on 09 January 2023
I called the practice on the 23rd December and within 90 minutes they booked an appointment for me, I’d seen the doctor and walked out with a prescription for daughter. Very efficient and helpful service and helped us avoid needed urgent care over Christmas
Visited December 2022
Review titled Thatcham Health Centre
Replied on 24 February 2023
Dear Emma Etheridge Thank you for your feed back. I will pass this on to the rest of the team at Thatcham Medical Practice Kind regards Emma Batten Patient Services Manager
-
Review titled Perfect Reception Desk experience
Rated 5 stars out of 5
by Tony Ansell - Posted on 06 October 2022
The young lady (name unknown) that dealt with my needs this morning, displayed a perfect attitude in my opinion. She was friendly, helpful, empathetic, understanding, cheerful, patient and went way beyond what I was expecting of anybody in that position. I thanked her for her demeanour and encouraged her to keep up the excellent work. She deserves recognition by others as well as me.
Visited October 2022
Thatcham Health Centre has not yet replied.
-
Review titled Can’t get an appointment!
Rated 1 star out of 5
by Anonymous - Posted on 18 October 2022
I have lost count of the amount of times I’ve phoned now to try and speak to my doctor- I can’t even get a phone appointment! I phone up at 8am on the dot like they say, wait on the phone for nearly 30 minutes, just to be told there are no appointments left. It’s ridiculous! And if I want to prebook an appointment to see my doctor I have to wait for nearly a month and a half..! The things I need to discuss with my doctor are extremely important and sensitive subjects. This is just not acceptable. On top of that, the receptionists I speak to are downright rude and patronising.
Visited October 2022
Thatcham Health Centre has not yet replied.