The Barcellos Family Practice
Tricketts Cross, Corbin Avenue, Ferndown, Dorset, BH22 8AZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 September 2024
Fast response to e consult and made appointment the same day. Gave professional opinion while listening to mine and my child's concerns. Extremely professional and trustworthy service
Visited September 2024
The Barcellos Family Practice has not yet replied.
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Review titled Professional service
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2024
GP followed up my concerns promptly, even phoning local specialised centre to get advise from Registrar. Phoned me within an hour and gave me advice in a caring, professional manner. Also arranged a follow up call in a couple of days. Very re assuring and gave me chance to voice any concerns.
Visited January 2024
Review titled The Barcellos Family Practice
Replied on 06 February 2024
Thank you for your kind review, this is very much appreciated. All reviews are shared with all members of our team and will be greatly appreciated. Thank you once again for taking your time to leave us a positive review. Many thanks, Catherine Jones - Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
Following a series of problems at my previous GP surgery, I decided it was time to change my GP. I had no great expectations, having put up with the deficiencies of my previous practice for far too long. The level of service at Barcellos practice has been excellent: • Transfer from previous GP was quick and efficient – no problems with repeat prescriptions • Obtained a face-to face appointment within a week (allowing for the Christmas bank holidays) • First class consultation which was thorough, informed and caring. I only wish I had transferred sooner. Aside from the actual treatment, it creates peace of mind to know that the surgery provides an all-round quality service.
Visited December 2023
Review titled The Barcellos Family Practice
Replied on 03 January 2024
Thank you for your kind comments as a practice we always aim to provide a good service for our patients All reviews are shared with the whole practice team and your comments will be appreciated by them Many thanks Suzanne Miller Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 September 2023
I have had to change my GP surgery after many years of being our family GP. I could never see a doctor, constant feeling that every aspect of the practice had gone down hill i was reluctant to try another practice incase this was the same everywhere. Best thing I ever did. This practice gets 10 out of 10. They have taken time to listen, advise , care and smile. When will the powers that be understand this is the best way to make the nhs run well.
Visited August 2023
Review titled The Barcellos Family Practice
Replied on 07 September 2023
Thank you for your kind review, which is very much appreciated. Your feedback has been shared with all members of our team. Listening to the views of patients and staff helps us to identify what is working well, and what can be improved upon. Thank you once again for taking your time to leave us a positive review.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2023
I phoned the surgery and requested a phone consultation and 1 hour later the Doctor called me, he then spent sufficient time with me to understand my needs, As I needed to attend the hospital the Doctor arranged the same and called me back 30 minutes later with a timed appointment. Three days after the above I attended the hospital and after a small procedure was on my way home within 40 minutes. With so much going on within the health service I must say a big thank you to the Barcellos practice for the speed that I was dealt with by the receptionist, the Doctor and the follow up at the hospital following his diagnosis.
Visited January 2023
The Barcellos Family Practice has not yet replied.