The Billesdon Surgery
4 Market Place, Billesdon, Leicester, Leicestershire, LE7 9AJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Wish I didn’t bother!
Rated 1 star out of 5
by Anonymous - Posted on 18 October 2023
Rang to book an appointment, just joined the surgery from a different NHS and need a repeat prescription and to see a doctor. (Can see a doctor in 3 months as long as I could!) The whole time I was trying to talk I was spoken over, rushed and she didn’t ask any questions nor let me explain anything, felt like I had to battle her to finish a sentence - I had no idea that to see a doctor you have to go through the website and wait to see see if you secured yourself an appointment because the receptionist said they’ll all be gone by lunch time and it’s a 3 week wait. She kept referring me to look at the website because I can’t seem to understand her? Wish I didn’t bother joining, left feeling silly for ringing and was spoken down to and belittled.
Visited October 2023
Review titled The Billesdon Surgery
Replied on 19 October 2023
We welcome all comments and feedback from our patients as this helps us to develop our services in the future. Many thanks for taking to time to write to us with your concerns.
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Review titled Great service
Rated 5 stars out of 5
by Richard Lockwood - Posted on 19 September 2023
I don't use the practice on a regular basis, but on the occasions that I have, I have always found them to be helpful and friendly. Today was no exception - thank you Billesdon surgery.
Visited September 2023
Review titled The Billesdon Surgery
Replied on 20 September 2023
Thank you for taking the time to post a review and for your comments. We will share them with all of the staff.