The Blackmore Vale Partnership
Abbey View Medical Centre, Shaftesbury, Dorset, SP7 8DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient practice and helpful prompt communications.
Rated 5 stars out of 5
by John Massink - Posted on 27 August 2024
I used Klinik to outline my health request which for me was not an urgent matter. Within hours I was offered a face to face appointment with a GP within the working week. Great service, great staff.
Visited August 2024
Review titled The Blackmore Vale Partnership
Replied on 29 August 2024
Dear Mr Massink Thank you for taking the time to submit this review. It is really encouraging to hear that the system has worked well for you. We always pass on reviews to our staff and your kind comments are really appreciated. Once again thank you for your positive review. With Kind Regards Kim Horsburgh Practice Support Manager
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Review titled Efficient system
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
I find the Klinik system very efficient. I made my appointment request and received a text with the day and time, checking in is easy and the staff are all very friendly and polite.
Visited August 2024
Review titled The Blackmore Vale Partnership
Replied on 29 August 2024
Dear Patient Thank you for taking the time to submit this review. It is really important to us that we hear when the system has worked well for patients. We always pass on reviews to our staff and your kind comments are really appreciated. Once again thank you for your positive review. With Kind Regards Kim Horsburgh Practice Support Manager
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Review titled Prompt and effective care
Rated 5 stars out of 5
by Bob Thackray - Posted on 29 July 2024
Klinik works really well for me. I didn't phone, as I rely on the online service. I submitted a request and within a few hours I was sent a date for a physiotherapy appointment and a review with a GP. Both appointments were reassuring, tackled the problem, and left me with follow-up options should I need them.
Visited July 2024
Review titled The Blackmore Vale Partnership
Replied on 29 August 2024
Dear Mr Thackery Thank you so much for taking the time to submit this review. As well as hearing when things don't go well, it is really important that we hear when they do. We are glad that the klinik system worked well for you. We always pass on reviews to our staff and your kind comments are really appreciated. Once again thank you for your positive review. With Kind Regards Kim Horsburgh Practice Support Manager
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Review titled Very caring and efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
I’ve been with the practice for a couple of years, since moving into the area. I have had several health issues in the past year and feel very lucky to be under the care of the practitioners and staff. My experience has been a1 throughout. I was doubtful when the Klinik system was introduced, but responses are fast with the appropriate referrals made.
Visited June 2023
Review titled The Blackmore Vale Partnership
Replied on 23 June 2023
Thank you so much to taking time to provide this review and we are pleased to hear that you are happy with the service we provide. We will pass your comments on to staff. With best wishes The Blackmore Vale Partnership
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Review titled Happy patient
Rated 5 stars out of 5
by David Alford Collins - Posted on 21 March 2023
Contacted practice via new online Klinik application one afternoon, not especially urgent, received a phone call the next morning offering me a face-to-face appointment on that day.
Visited March 2023
Review titled The Blackmore Vale Partnership
Replied on 22 March 2023
Thank you so much for taking time to provide your positive comments which we will pass to our team. With best wishes The Blackmore Vale Partnership
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Review titled fast service
Rated 5 stars out of 5
by Lynda - Posted on 03 February 2023
Thank you for prescribing Antibiotics and responding so quickly to the Clinix request. The chest infection cleared up within the week.
Visited January 2023
Review titled The Blackmore Vale Partnership
Replied on 13 February 2023
Thank you for taking the time to provide a review of your positive experience. We are pleased to hear that you are now feeling better and we will pass on your comments to our team. With best wishes The Blackmore Vale Partnership
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Review titled So efficient
Rated 5 stars out of 5
by Dodi Scott-Owen - Posted on 21 October 2022
This practice flabbergasts me in the this day of age when hearing from so many of my friends who have such dreadful times with their surgeries.. I wrote my ailments down on the new Klinik service at 10am, had a phone call back at 4 pm and an appointment was made for me at 10 am the next morning which I attended and received excellent treatment! The doctors and nurses here are all wonderful, as are the receptionists who go out of their way to help you in a warm friendly manner! I am so very lucky!
Visited September 2022
Review titled The Blackmore Vale Partnership
Replied on 24 October 2022
Dear Dodi Thank you for your feedback. We are so pleased that you have had a positive experience and that you have taken the time to give this review, which will be fed back to our staff. With best wishes The Blackmore Vale Partnership