The Brooke Surgery
20 Market Street, Hyde, Cheshire, SK14 1ATContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Brooke Surgery.
Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by KAY W - Posted on 02 May 2023
I contacted the surgery via Ask My GP about a lump on my breast. A clinician contacted me within a few hours. I was seen the same day and referred straight away, and in just over a week, had seen a specialist. The Clinician I saw was calm and reassuring.
Visited April 2023
The Brooke Surgery has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by H Bates - Posted on 02 May 2023
I moved to Brooke surgery as I wasn’t happy at mine although it is a few miles away it has turned out to be a great move . The team from receptionist to the clinicians and Doctor's are very efficient and I have had treatment within days or the next day to quick referrals and quick answers appointment’s are speedy and any issues with my health are acted upon. The best thing is you can email the night before and you can get a telephone call he next day. I am really happy this is how a surgery should work for everyone I would recommend this to anyone and have done .
Visited April 2023
The Brooke Surgery has not yet replied.
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Review titled Efficient and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2023
As always, Brooke surgery were efficient and solved my problem straight away. They are always helpful, professional and approachable. I sent a message through AskMyGP today, and it was sorted within the same day. Much appreciated. I would recommend this practise to anyone!
Visited April 2023
The Brooke Surgery has not yet replied.
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Review titled Speedy resolution of problem
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2023
Required additional medication contacted surgery using ask myGP and received reply same day to say prescription had been forwarded to chemist
Visited April 2023
The Brooke Surgery has not yet replied.
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Review titled As good as it gets!
Rated 5 stars out of 5
by Andy P - Posted on 03 April 2023
I am happy to take a moment to share my experience of The Brooke Surgery. I must say, they are absolutely fantastic! From the reception staff to the nurses and doctors, everyone goes above and beyond to ensure that patients are taken care of. Their booking system is top-notch, and making an appointment is so easy, should the 'Ask my GP' system is not enough. As someone who works in healthcare, I am well aware of the poor service received by others. The Brooke Surgery is a prime example of what every GP surgery in the United Kingdom could and should achieve. If you're looking for a great medical team that genuinely cares about their patients, I highly recommend The Brooke Surgery. Trust me, you will not be disappointed.
Visited April 2023
Review titled The Brooke Surgery
Replied on 21 May 2023
Thank you for your amazing 5-star feedback, Andy! Delighted to hear how happy you are with our surgery and our staff. We always try to go above and beyond to ensure that our patients are taken care of and have a smooth and easy experience with us. Glad you find our online service so convenient and helpful! We appreciate your recommendation and your trust, especially as someone who works in healthcare. We are beyond honoured by your compliment and we thank you for choosing us!
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2023
The doctors and medical staff are all caring and kind. They take time with patients and listen to patients and are very thorough. The follow up patients aftercare is very good also. They are very professional medical practitioners. Prompt response to medical needs cant fault all the doctors and staff members in my experience.
Visited April 2023
The Brooke Surgery has not yet replied.
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Review titled Absolutely Fantastic Practice
Rated 5 stars out of 5
by Mrs Jill Crosby - Posted on 12 April 2023
I can message through myGp for my repeat prescription and it's in my chemist with in hours if there not to busy. And I can message through my GP if I have any medical issues and they call me the same day to talk about it. I have never had to see a Dr in 12 months and IV had a colonoscopy, C T scan, muscle spasms, also Physio at Hyde and Acupuncture. The Broke Surgary Hyde are the best I have ever had. Thank you very much for all the help and support you have given me.
Visited April 2023
The Brooke Surgery has not yet replied.