The College Practice
50-52 College Road, Maidstone, Kent, ME15 6SBContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The College Practice.
Reviews
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Review titled Great Nurse
Rated 4 stars out of 5
by Kashif ali - Posted on 22 April 2024
The Nurse at the Barming Practice was amazing. Unlike the college road practice who don’t show any empathy or care, the Nurse listened and acted on both my queries and got it sorted within minutes. This is something I have been chasing the college road practice for months and finally the nurse knew exactly what to do and took care of me. Anyone needing a nurse I highly recommend the nurse who saw me in the morning. The review won’t let me use your name Nurse :-( Thanks
Visited April 2024
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. It’s lovely to read that my team are always helpful. Thank you once again.
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Review titled Great nurse
Rated 3 stars out of 5
by Penny Wilcock - Posted on 18 April 2024
THank you Nurse for going over all my new meds today and sorting out my prescription. You were so very helpful when I saw you on the 26/3 as well. I hope I can see you again next f I need to.
Visited April 2024
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. It’s lovely to read that my team are always helpful. Thank you once again.
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Review titled Fast a efficient
Rated 5 stars out of 5
by Marilyn - Posted on 04 March 2024
E consult submitted and call back from doctor within 30 mins! Condition discussed and advice given.
Visited March 2024
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. It’s lovely to read that my team are always helpful. Thank you once again.
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Review titled Fantastic GP
Rated 5 stars out of 5
by Chelsie - Posted on 06 March 2024
The GP Was very understanding, I felt listened too and not rushed, covered everything, very polite and very professional. Thankyou
Visited March 2024
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. It’s lovely to read that my team are always helpful. Thank you once again.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
Saw a doctor on same day at the surgery closest to home medication given and treatment improved and cleared my problem.
Visited January 2024
Provided by Working Feedback
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. It’s lovely to read that my team are always helpful and lovely. Thank you once again.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 15 January 2024
I was able to get urgent help on the same day. Thank you for your assistance in such a short amount of time Much appreciated
Visited January 2024
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. It’s lovely to read that my team are always helpful. Thank you once again.
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Review titled Very helpful with my problem
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2024
Skin problems, but gp prescribed plenty of things to help, very thankful for the help with my issue and time taken was ok
Visited January 2024
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. It’s lovely to read that my team are always helpful. Thank you once again.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2024
Easy to get a response to a request for a blood test. Unfortunately Allington receptionist refused a face to face request last year resulting in a partly wasted visit to Guys hosp. It could also have been life threatening.
Visited January 2024
Provided by Working Feedback
Review titled The College Practice
Replied on 17 July 2024
Dear Patient Thank you for taking the time to leave your review and commenting on the service you have received from The College Practice. I am sorry to read that the practice has failed to meet your expectations and as of that of a negative experience. Your comments are important to us and shall be shared with the Senior Management Team as part of our learning and development. If you would like a contact from one of our colleagues, please leave your details via the attached link (below) and one of the management team will be in contact within 3 working days. https://www.thecollegepractice.co.uk/about-us/have-your-say/compliments-and-suggestions/
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 25 January 2024
Eventhough I was originally offered a face to face appointment, when I arrived at the surgery for the appointment I was told this had been changed to a telephone consultation. Nevertheless, the receptionist was very helpful and managed to get the doctor to agree to see me. I was generally quite impressed that I did an eConsult on one day and was seen by a doctor the next day. Even with the disappointing breakdown of communication around the type of appointment, it on the whole was a major improvement on the level of service experienced recently.
Visited January 2024
Provided by Working Feedback
Review titled The College Practice
Replied on 17 July 2024
Dear Patient, Thank you for taking the time in leaving your review. All comments are important to us and something we learn from. I have forwarded your comment to our wider team. Its lovely to read that my team are always helpful and lovely. Thank you once again.
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Review titled Communication
Rated 3 stars out of 5
by Anonymous - Posted on 24 January 2024
Communication with the surgery is appalling. E consult forms have taken days/weeks for a reply. Requests for method of contact is ignored ( an old phone number was used in spite of my asking for it to be deleted). I recently missed a GP app because an apparent phone call was not answered and no message was left. My recent GP appointment was helpful and productive although the doctor was not part of the College team and could not access my history or notes or recent hospital visit results which was not helpful to either of us. I spent a long time filling in background info that would have been available to College doctors. I can't assess the outcome of treatment until I have tried it.
Visited January 2024
Provided by Working Feedback
Review titled The College Practice
Replied on 17 July 2024
Dear Patient Thank you for taking the time to leave your review and commenting on the service you have received from The College Practice. I am sorry to read that the practice has failed to meet your expectations and as of that of a negative experience. Your comments are important to us and shall be shared with the Senior Management Team as part of our learning and development. If you would like a contact from one of our colleagues, please leave your details via the attached link (below) and one of the management team will be in contact within 3 working days. https://www.thecollegepractice.co.uk/about-us/have-your-say/compliments-and-suggestions/