The Croft Medical Centre
2 Glen Road, Oadby, Leicester, Leicestershire, LE2 4PEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2024
Very good GP consultation. Two problems dealt with and clear management plan. Further tests arranged (for the same day) and email link sent as promised. Only minor issue was that I had to wait 3 weeks for the appointment but as the problem wasn’t urgent, this wasn’t a major concern. Very happy with the service.
Visited August 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled Very good doctor
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2024
I am very pleased to share my positive experience with the doctor at Croft Medical Centre, who has brilliantly managed my health issues over the past few months. Throughout this period, the doctor’s excellent communication kept me well-informed at every step, providing clarity and reassurance. I truly appreciate the diligence and care I received, and I highly recommend the doctors at the Croft Medical Centre to anyone seeking a dedicated and knowledgeable healthcare professional.
Visited August 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled Blood pressure review
Rated 4 stars out of 5
by Anonymous - Posted on 04 August 2024
I was asked to attend for a blood pressure review but turned out to be a blood test. If I had not mentioned that this appointment was supposed to be a blood pressure review I doubt my my blood pressure would have been taken. Having undergone open heart surgery I would have thought that the practice would have shown concern to my blood pressure. I have no criticism of the practioner who was both professional and friendly but having received a text stating this was a BP review I am left thinking is my BP ok ? I would be grateful if the practice manager could contact me as I have always been very satisfied how I have been treated and am aware that GP practices are regularly criticised . I think that the Croft is an excellent practice from my own experience but just wish to question this require Thanks Russ Parton
Visited July 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, I am sorry to hear that the appointment was booked incorrectly and I would like to thank you for your feedback. We are working on our back office functions to be able to facilitate an annual recall process to reduce the amount of appointments required for patients and to ensure all the necessary actions are completed at the same time. If you wish to discuss this further please do let us know. Kind Regards, Management Team The Croft Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Jane Welsh - Posted on 31 July 2024
Phone call received and really appreciated the care with which I was dealt with. I feel happy that I’m in safe hands!
Visited July 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Jane, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled Excellent care by GP and Reception staff
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
The reception staff, as always, were excellent and completely professional in referring the matter to the GP, who dealt with the problem extremely efficiently and sympathetically Cannot fault the service provided ! Thank you so much.
Visited July 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled Great practice from doctor
Rated 4 stars out of 5
by Anonymous - Posted on 14 August 2024
Very polite and understanding with my issues doctor saw me with in resemble time of my appointment I'm sorry to say front receptionist are not very professional and helpful
Visited July 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, Thank you for your kind feedback regarding your appointment, this will be discussed at our next practice meeting. I am sorry to hear of your recent experience with our reception team and I would welcome you to contact us via croft.mc@nhs.net to discuss this further, if you wish. Kind Regards, Management Team The Croft Medical Centre
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
The doctor and staff were most efficient and kind. I was very grateful for the prompt care and excellent attention I received.
Visited July 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled First class receptionist
Rated 5 stars out of 5
by Jane Welsh - Posted on 23 June 2024
Getting upset when trying to sort a problem with my prescription the receptionist very kindly took me to a private room and allowed me to talk and calm down whilst she gave me some brilliant advise on problems I currently have with mental health. It was exactly what I needed at the time and I will be eternally grateful for her help & intervention. I have already mentioned her to a doctor and another receptionist so I hope she has received my feedback. I’m assuming I can’t use her name.
Visited June 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Jane, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled Efficient nurse
Rated 5 stars out of 5
by Terry - Posted on 13 June 2024
The nurse provided a professional, caring and efficient blood test for me. Explaining clearly about monitoring my blood pressure and keeping a record for a week. Sometimes in past it has been difficult to obtain a vein leading to several attempts. She did at quickly and cheerfully. Thank you.
Visited June 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Terry, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.
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Review titled Kindness
Rated 4 stars out of 5
by Anonymous - Posted on 31 May 2024
I have spoken to a staff member a number of times and he has been consistently kind and willing to take action quickly on anything that is needed. Much appreciated.
Visited May 2024
Review titled The Croft Medical Centre
Replied on 05 September 2024
Dear Anonymous, Thank you for your kind feedback, this will be shared with our staff during our next practice meeting. Kind Regards, The Croft Medical Centre.