The Deepings Practice
Godsey Lane, Market Deeping, Peterborough, Cambridgeshire, PE6 8DDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lack of care
Rated 1 star out of 5
by Christine Fensom - Posted on 09 May 2023
Appointments are either running late or cancelled without notice. MSK don’t follow up if you can’t get to your phone in time to take the call.
Visited May 2023
Review titled The Deepings Practice
Replied on 17 May 2023
Dear Miss Fensom. Thank you for taking the time to write a review and I am very sorry to hear of your concerns. All feedback is very important to us. On review of your comments, I can see recent appointments have been made and attended and I trust you have been reassured to the care we provide our patients. Kind Regards The Deepings Practice
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Review titled Exceptional experience
Rated 4 stars out of 5
by Anonymous - Posted on 07 June 2023
Called through to the surgery, immediate triage by telephonist to doctor. Given same day appointment. Seen immediately on arrival. Doctor also supported to expedite hospital process. Hospital team commended GP had contributed to a seamless admission by following the protocols in place. Thank you so much for your exceptional excellence!!!
Visited May 2023
Review titled The Deepings Practice
Replied on 13 June 2023
Dear patient, Thank you very much for taking the time to leave such a wonderful review of our practice. I have shared your feedback with all staff, whom will all appreciate such kind words. Kind Regards Claire Assistant Practice Manager.
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Review titled Resourceful teamworking
Rated 4 stars out of 5
by Filicia - Posted on 13 May 2023
Enquiry was handled efficiently. *Once through to the receptionist, she was quick to take important details about my symptoms, very briefly placed on hold, quickly signposted, prompt and appropriate treatment received. Great team, great work. Thank you very much for your speedy action under pressure.
Visited May 2023
Review titled The Deepings Practice
Replied on 17 May 2023
Dear Filicia, Thank you very much for taking the time to leave a great review of the practice. I am very pleased to hear of your experience and I will pass your feedback onto the wider practice team. Kind Regards Claire Assistant Practice Manager
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Review titled Very efficient and quick to respond
Rated 5 stars out of 5
by Brenda Maycock - Posted on 25 April 2023
Went into surgery regarding visit to A&E and high blood pressure. Put on doctor call back list. Was still in surgery car park and gp rang. Very thorough with ascertaining what was wrong with me. Issued a prescription. Collected it and was back home within the hour. GP is going to follow up in 2 weeks to check medication.
Visited April 2023
Review titled The Deepings Practice
Replied on 02 May 2023
Dear Ms Maycock, Thank you very much for your positive review. I have shared your feedback amongst the full practice team, your kind words are very much appreciated by all staff. We hope you are feeling much better now. Kind Regards Claire Assistant Practice Manager
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Review titled Great friendly team
Rated 5 stars out of 5
by Anonymous - Posted on 27 April 2023
Friendly staff. Great doctors. Attention to detail in emergency situations Nothing too much trouble in those critical times even when staff had to stay late to accommodate
Visited April 2023
Review titled The Deepings Practice
Replied on 02 May 2023
Dear patient, Thank you very much for your positive feedback. I have shared this amongst the full practice team, your kind words are very much appreciated by all staff. Kind Regards Claire Assistant Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Alan Myson - Posted on 11 April 2023
I rang the surgery at 08.00am. Told receptionist brief outline of symptoms. Dr called me 30 minutes later. Offered me appointment in next 30 minutes. Attended appointment given 1st class advice and service. They operate under extremely difficult resources but the service I received was excellent. Thank you.
Visited April 2023
Review titled The Deepings Practice
Replied on 12 April 2023
Dear Mr Myson, Thank you very much for taking the time to submit a review of the Deepings Practice. It is wonderful to read such positive feedback. I will share you comments with the GP and the rest of the practice team. Kind Regards Claire Assistant Practice Manager
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Review titled Supportive service
Rated 4 stars out of 5
by Filicia - Posted on 13 May 2023
Was given a same day appointment to see a health professional. No lengthy delay holding in queue. Call back service in place and was contacted by surgery. Physiotherapist was caring and attentive.-
Visited April 2023
Review titled The Deepings Practice
Replied on 17 May 2023
Dear Filicia, Thank you very much for taking the time to leave a great review of the practice. I am very pleased to hear of your experience and I will pass your feedback onto the wider practice team. Kind Regards Claire Assistant Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2023
My call was answered very quickly and I spoke to a lovely receptionist. She told me the nurse practitioner would call me. At 9:00 I spoke the nurse practitioner who was very helpful and asked me to bring me son in at 11:30 to be checked. Whilst in the doctors surgery I witnessed the receptionist were being tested by a situation and they handled the situation very professionally and with compassion. I then saw the nurse practitioner who checked my son over. She was very reassuring and I left feeling listened to and that my son had the care he needed.
Visited March 2023
The Deepings Practice has not yet replied.
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Review titled Unbelievable !
Rated 1 star out of 5
by maralyn dennis - Posted on 06 March 2023
My husband had a scan for Prostrate problems 21st December 2022, to be told "don't worry it's only fluid." He was sent a text on 27th Feb to make an appointment ,the scan came back Abnormal !!! been trying to get through ,no luck, so went to Surgery today, no help, phone tomorrow, couldn't find results. Over last 2 yrs lost 2 family members , due to undiagnosed Cancer, i have Anxiety issues, and cannot cope with this new system, we are both worried.
Visited March 2023
Review titled The Deepings Practice
Replied on 08 March 2023
Dear Mrs Dennis, I are very sorry to hear of your experience with the Deepings Practice and thank you for your time on the telephone. I hope I have alleviated your concerns and reassured you of our commitment to all of our patients. Please do not hesitate to contact me directly if you have any further questions. Kind Regards Claire Assistant Practice Manager
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2023
Having had a telephone conversation with the Doctor I was called to the surgery for a F2F consultation. The care that I received was exemplary. The Doctor has a kind and caring manner and was very thorough in her examination. She put my mind at rest and was able to treat me with what was necessary. Would recommend The Deepings practice to anyone as the service that I got from all staff from the beginning to end was brilliant!
Visited March 2023
Review titled The Deepings Practice
Replied on 22 March 2023
Dear patient. Thank you very much for taking the time to leave us a detailed five star positive review. We are very pleased to hear of your experience with us and your feedback will be shared amongst the full practice team. Kind Regards Claire Assistant Practice Manager