The Dekeyser Group Practice
Little Fountain Street, Morley, Leeds, West Yorkshire, LS27 9ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly receptionist
Rated 5 stars out of 5
by Mr j s Walsh - Posted on 26 November 2024
Rang for my prescription the lady was very friendly and arranged for my prescription to be collected the same day thank you
Visited November 2024
Review titled The Dekeyser Group Practice
Replied on 26 November 2024
Thank you, Mr Walsh for taking the time to leave us a review. We are happy to hear you were able to get your prescription the same day. We will pass on your comments to the team.
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Review titled Great service
Rated 4 stars out of 5
by Susan Ward - Posted on 19 November 2024
Had a call from the Pharmacist to discuss statins. I had been meaning to ring as the statins did not agree with me & I stopped taking them. The pharmacist was very understanding & informative & I am going to try a different statin now.
Visited November 2024
Review titled The Dekeyser Group Practice
Replied on 22 November 2024
Thank you Susan for leaving us a lovely review. We are happy to hear you have received the information regarding statins from our pharmacist. We will pass on your comments to the team.
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Review titled Great Practice
Rated 5 stars out of 5
by Susan Brown - Posted on 03 December 2024
I took a phone call from one of the pharmacist and she was very patient and took time to answered my questions. She put my mind at rest and I felt a lot better after the call
Visited November 2024
Review titled The Dekeyser Group Practice
Replied on 10 December 2024
Thank you Susan for leaving us a lovely review. We are glad you are happy with the call you received from our Pharmacist and your questions were all answered. We will pass on your comments to the team.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
Spoke with the independent prescriber .. great service, friendly and efficient and made sure everything was clear and understood ☺️
Visited November 2024
Review titled The Dekeyser Group Practice
Replied on 12 November 2024
Thank you for leaving us a lovely review. We are happy to hear you received a great service from our pharmacist. We will pass on your comments to the team.
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Review titled Super practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 November 2024
I started been unwell mid Oct 2024. I was found to have high blood pressure and high cholesterol. They stated testing straight away and the practice nurses and the pharmacy staff have kept in touch with me all the time. Reassuring me at every point of my treatment. All the staff and receptionist have been extremely supportive.
Visited November 2024
Review titled The Dekeyser Group Practice
Replied on 10 December 2024
Thank you for leaving us such a lovely review. We are happy to hear you have received excellent care from our nurses and pharmacy staff. We will pass on your comments to the whole team who are always happy to receive positive feedback.
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Review titled Very good experience
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
I used Patchs and got a quick response to my request. I was contacted by a doctor within an hour of sending my request and was in the surgery for a face to face appointment within 30 minutes. The doctor was very thorough and reassuring and I felt that I was given enough time to discuss my problem. I am awaiting further tests that were organised promptly. I am used to the internet but occasionally find some websites confusing. I have found Patchs straightforward to use though and will definitely use it again, it’s great for messages that don’t need an immediate reply.
Visited October 2024
Review titled The Dekeyser Group Practice
Replied on 06 November 2024
Thank you for leaving us a positive review. We are delighted to hear you have found Patch's easy to use and you were seen promptly by the GP. We will pass your comments onto the whole team.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 21 October 2024
Rang surgery and got an appointment to be seen within the hour, have to say the senior nurse staff at the practice are fantastic, treat you with respect, no "lectures" and very helpful , got prescribed medication
Visited October 2024
Review titled The Dekeyser Group Practice
Replied on 24 October 2024
Thank you for leaving us a lovely review. We are happy you received great care from our senior nurse and were prescribed the medication you needed. We will pass on your comments to the team.
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Review titled Care and concern
Rated 5 stars out of 5
by Stuart Pereira - Posted on 16 October 2024
As always the clinicians and staff are helpful and professional. I received a call today from one of the clinical staff, regarding concerns about my blood pressure. She was reassuring, helpful and understanding, which left me feeling lucky to have such a high level of health care. I shall miss this when we move.
Visited October 2024
Review titled The Dekeyser Group Practice
Replied on 17 October 2024
Thank you Stuart for leaving us such a lovely review. We are happy to hear you feel you receive a high level of care from our staff. We will pass on your comments to the team.
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Review titled Getting better!
Rated 4 stars out of 5
by Anonymous - Posted on 03 October 2024
The practice has improved alot compared to a few years back when you were never able to get an appointment and was always met with rude unhelpful receptionists. Now receptionists come across helpful. It appears easier to get a GP appointment. I particularly like the new patches service and think it's a great idea. I have an issue which I don't deem urgent enough to see a GP today but would like to get it checked and this has been dealt with on the day and an appointment booked for next week. Happy with the service.
Visited October 2024
Review titled The Dekeyser Group Practice
Replied on 07 October 2024
Thank you for posting your positive comment regarding our receptionists and the Practice. We are glad you are happy with the new PATCHS system and the service we are providing. We will pass on your comments to the team.
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Review titled Covid
Rated 4 stars out of 5
by Neil Thompson - Posted on 05 October 2024
I came in for my COVID and Flu vaccinations today. It was like a cattle market. If I don't have one or both diseases after today I'll be very surprised. I appreciate that the volume of patients requiring vaccines is high but there must be a better way than placing amlarge group of elderly and potentially vulnerable patients in the same place and at the same time
Visited October 2024
Review titled The Dekeyser Group Practice
Replied on 08 October 2024
We are sorry you were not happy with the service we provided at the Flu / COVID clinic. We have a large number of patients to vaccinate and we planned the clinic on a Saturday to avoid it clashing with normal appointments. We appreciate that you have acknowledged the volume of patients, however the clinics have to run this way so that it doesn’t affect appointment availability during the week for unwell patients. It was extremely busy and all our staff worked hard to make the clinic flow as quickly and efficiently as we could.