The Dekeyser Group Practice
Little Fountain Street, Morley, Leeds, West Yorkshire, LS27 9ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great, quick, easy service
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2022
Thank you to all those involved in patient care at fountain medical centre. The past 2 recent times I have made contact for an appointment I have gotten through quickly on the telephone system, spoken to someone friendly in reception and been booked in quickly to see a GP. Both times I did not have to ring at first opening and when unable to offer me a same day app on one occasion, the receptionist prebooked for the next day, saving me the time of having to ring back. The GPs I saw and spoke to were understanding, reassuring and gave great patient care. Credits due where credits due and I cant complain at the service I have been offered. Thank you!
Visited December 2022
Review titled The Dekeyser Group Practice
Replied on 12 December 2022
Thank you for posting your positive feedback regarding our receptionists and GP’s. We are glad to hear you had a good experience at the surgery and were able to get an appointment on the same day on the first occasion and the next time the day after. We will pass on your comments to our team, who are always pleased to receive such lovely comments.
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Review titled poor bed side manners and service
Rated 2 stars out of 5
by Anonymous - Posted on 20 December 2022
I have been today to see a Dr who was rude never said police or thank you felt like I was in a interrogation. asked about other problems as told by receptionist did not want to answer then was abrupt won't see him again. After 1 year my diabetic is not controlled bit he did not care. feel like it's a waste of time going. tried to call diabetic nurse but was told it will be mid Jan before I can see or speak to her a joke a real joke
Visited December 2022
Review titled The Dekeyser Group Practice
Replied on 03 January 2023
Thank you for your review, please accept our apologises for any upset we may have caused after your recent visit to the surgery. We take all reviews into consideration to understand how we can improve the service we provide. Your care and treatment are very important to us. Please contact the surgery and we can get a diabetic nurse to give you a ring to discuss your Diabetes.