The Downland Practice
East Lane, Chieveley, Newbury, Berkshire, RG20 8UYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled So much to praise, but...
Rated 2 stars out of 5
by Anonymous - Posted on 14 May 2024
The GPs are fantastic and the pharmacy ok if you do not mind waiting very long times to find out if a prescription is ready for collection and if not, waiting again. (Texts that are supposed to confirm when prescriptions are available rarely, if ever, arrive.). However, when calling to make a GP appointment, unless your issue is considered urgent, you can only see your own GP on days when s/he work at the surgery. Even after taking into account the demands on the NHS, this arrangement can be very limiting, especially if you are also working in the NHS elsewhere where staffing is limited and need is urgent at all times.
Visited May 2024
The Downland Practice has not yet replied.
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Review titled Very good
Rated 5 stars out of 5
by Thomas John Robinson - Posted on 02 May 2024
I accompanied my wife for her appointment with our GP who was very attentive and kind.I also had a Repeat prescription review with a Pharmacist who was also very good.We both had covid boosters yesterday and are having blood tests this afternoon.We were advised how to arrange these and it was trouble free.
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Sue Downes - Posted on 04 April 2024
I had a medication review with my GP, who has been my GP for 31 years. He reviewed my medications one by one and made suggestions where necessary and answered any concerns and questions. As usual he was excellent. I needed a printout of my last Blood Test and again the Care Coordinator was very efficient, professional and treated me with respect. Also, I had to pick-up my repeat medications. The dispenser I saw was efficient, friendly and answered my questions. The Dispensary is currently under a lot of pressure and there was a queue but the dispenser made time for me and quickly found my medications and items I needed to buy.
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Same day emergency appointment
Rated 5 stars out of 5
by Anonymous - Posted on 23 April 2024
I was grateful to be able to ring at 08:00 and obtain a same day appointment with my GP. I hope the follow on required referral to gastro is available as quickly but having waited for over a year so far I am not sure that will be the case.
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 09 April 2024
Had to wait a short while for a non-urgent appointment but the appointment was on time and the GP knew my issues and wad also able to offer support with my family situation as my father's carer.
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Great Practise
Rated 5 stars out of 5
by Cathy F - Posted on 24 April 2024
My GP is amazing, So helpful and friendly. She goes out of her way to help her patients and she was the reason my cancer was detected so early on. The staff on Reception are so polite and kind. I can’t thank my Doctor and staff enough for everything they have done for me.
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Annual medication review
Rated 5 stars out of 5
by Christine - Posted on 17 April 2024
My annual medication review with the clinical pharmacist was so helpful; she took a lot of time to answer my questions and I felt encouraged and supported.
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Superb service
Rated 5 stars out of 5
by Briar McDiarmid - Posted on 05 April 2024
I was able to see my named GP on the day that I rang which may have been a lucky coincidence! As always my GP listened carefully and gave full consideration to symptoms. This and a thorough examination facilitated a sensible action plan for treatment together with a back up plan if symptoms persist. The consultation was effective and competent, did not seem hurried and gave me confidence .
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Wendy Willoughby-Paul - Posted on 13 April 2024
I was pleased to secure an appointment on the day I telephoned, as I was keen to have my medication changed if that was appropriate for one of my problems and for treatment for another. I was seen quickly and the friendly, professional consultation resulted in both requests being met to my satisfaction. A very good service. Thank you.
Visited April 2024
The Downland Practice has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by E Barry - Posted on 09 April 2024
Visited the surgery on the 8th March 2024. Easy parking, lovely Doctor, visited the on site pharmacy. Great experience would highly recommend.
Visited April 2024
The Downland Practice has not yet replied.