The Elms Medical Centre
3 The Elms, Dingle, Liverpool, Merseyside, L8 3SSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Gone downhill. Awful admin
by Anonymous - Posted on 02 August 2024
Several years ago this would have been a positive review, but they really have gone downhill. Trying to get repeat prescriptions ends in a cycle of the things sent to the wrong place, the wrong amounts sent, unnecessary requests for extra info, or just being sent in circles. A recent example: "we don't take requests over the phone any more", "you need to phone in the morning", "actually you need to phone at 1:30 triage ", " use the app ", " you actually need to come in to the surgery to get the app set up", "actually we left a message with the Dr, but still try the app because they might not do it", " oh, we can't do the medication on the app: physically come in to the surgery "... I'm disabled. Physically coming in to the surgery takes a toll, and I'm particularly unimpressed that in 2024 we have reverted to a situation where medication needs to be put in a box in person
Visited July 2024
The Elms Medical Centre has not yet replied.
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Review titled Unreliable
Rated 2 stars out of 5
by Gary - Posted on 21 February 2024
The race, Elms medical center a betting office reception,, place your bet , a horse called repeat prescription, , ,, return , try again and again ,to try and collect your winnings. The chemist next door , , show your ticket , to be told this is not winner , place an other bet In and out , again and again , I realise iam addicted and a mug
Visited January 2024
The Elms Medical Centre has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Karen Stewart - Posted on 03 March 2023
Recieved a text on 03.03.23 about a blood sample that was taken on 07.12.22 with regards to me being border line diabetic the service is so poor.
Visited March 2023
The Elms Medical Centre has not yet replied.
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Review titled Really good GP
Rated 4 stars out of 5
by Anonymous - Posted on 25 March 2023
E-consults are fast and efficient. Everyone at Elms Medical Centre is extremely helpful. Thank you for all your hard work!
Visited March 2023
The Elms Medical Centre has not yet replied.
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Review titled Doctors are excellent
Rated 4 stars out of 5
by Anonymous - Posted on 02 March 2023
Had message to phone for an appointment over my medical condition I was on phone for just under 2 hours get to 2nd in queue and was cut off this as happened before I am really worried about what wrong with me and this waiting is making me worse
Visited March 2023
The Elms Medical Centre has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Karen Stewart - Posted on 03 March 2023
Can never get an appointment, wait a long time for a response to my emails, constantly ringing and could be on the phone for 30-45 minutes this is not good enough if your a working person
Visited March 2023
The Elms Medical Centre has not yet replied.