The Elms Practice
16 Derby Street, Ormskirk, Lancashire, L39 2BYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cannot carry out basic duties of care
Rated 1 star out of 5
by Kenneth WORTH - Posted on 17 June 2024
In my opinion the practise has failed (repeatedly) to carry out the most basic tasks in a manner that is even close to acceptable. Lost test results, failed to communicate test results, failed to call back when a commitment has been made, failed to prioritise internal communications when a commitment has been made, lack of urgency, lack of empathy, lack of basic care.
Visited June 2024
The Elms Practice has not yet replied.
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Review titled Fantastic Surgery
Rated 5 stars out of 5
by Simon - Posted on 24 August 2023
I had an extremeley positive experience at The Elms Practice , despite the fact I missed the appointment. It's wonderful to know that even though there was a hiccup, the staff there displayed a caring attitude and were friendly throughout and understanding. They managed to see me a day earlier than expected, we are so often told that "computer says no" that having a person that cares and made a decision to see me was fantastic. This kind of compassionate and understanding behaviour can make a significant difference in a healthcare setting. Thank you for helping a stressed out patient.
Visited August 2023
The Elms Practice has not yet replied.