The Family Surgery
107 Liverpool Rd, Birkdale, Southport, Merseyside, PR8 4DBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Ange - Posted on 29 September 2024
Had a mole removed here and the whole experience was a delight. The physicians were lovely and put me at ease. Appointment was on time and I was done within 5 mins. Bonus points for the cup of tea and biscuit at the end. Would definitely recommend!
Visited September 2024
The Family Surgery has not yet replied.
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Review titled 8am scramble for appointments introduced
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2023
Great practice, I always recommend to friends. However I rang today to make a non urgent follow up appointment and I was told I would have to ring the next day at 8am. So The Family Surgery is following all the other practices in the area with the 8am scramble for an appointment. Thought it was better than that.
Visited May 2023
Review titled The Family Surgery
Replied on 17 May 2023
Thank you for your feedback. I am sorry to hear that you are not completely satisfied with your recent experience when phoning the surgery. If you wish to discuss this further, please contact me on 01704 566646 and I will be happy to look into this further. Many thanks, Kelly Riley-Bridges - Deputy Practice Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2023
This is not my surgery but went there for a minor procedure, staff very helpful and friendly. They fully explained what was going to happen during the procedure. Procedure was done at the timed booked and very efficiently
Visited April 2023
Review titled The Family Surgery
Replied on 12 April 2023
Thank you for taking the time to provide us with such positive feedback about your recent experience with The Family Surgery, these comments have been shared with all our team. We endeavour to provide the best service possible and welcome any feedback so we can continually strive to improve the services we provide. The Family Surgery
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Review titled Comforting staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 April 2023
I went in for a simple procedure and was quite nervous about getting the local anaesthetic. The staff on hand were very helpful and provided ways to help me prepare. The actual procedure was smooth sailing and very professional.
Visited April 2023
Review titled The Family Surgery
Replied on 12 April 2023
Thank you for taking the time to provide us with such positive feedback about your recent experience with The Family Surgery, these comments have been shared with all our team. We endeavour to provide the best service possible and welcome any feedback so we can continually strive to improve the services we provide. The Family Surgery