The Flowers Health Centre
87 Wincobank Avenue, Sheffield, South Yorkshire, S5 6AZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Useless,
Rated 1 star out of 5
by Anonymous - Posted on 03 August 2024
I’ve never known a service so terrible. A phone system that is inaccessible and cuts you off despite informing you that you may leave a message asking for a call back. A none exist online option to book an appointment. Rude reception staff
Visited July 2024
The Flowers Health Centre has not yet replied.
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 23 March 2024
Ordered a repeat prescription on Wednesday through the NHS app. Checked Friday and it still had not been approved. I called in Friday lunch time to check to see if there was a problem ordering it. Receptionist said due to staff going down with COVID they are short staffed. She said my prescription would be ready for collection on Saturday. I've checked the app Saturday morning and still showing awaiting approval. This Service just isn't good enough.
Visited March 2024
The Flowers Health Centre has not yet replied.
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Review titled Terrible surgery
Rated 1 star out of 5
by Anonymous - Posted on 12 March 2024
This place has become a laughing stock among local people,since becoming part of the Forge health group!Getting an appt is nigh on impossible,& thats only if you can even get through on the phone. Hubby trying to get an appt,gets call back.. gets given an appt yeey???. Nope... 9pm at Middlewood!!! Thats right a pensioner,from Wincobank with lung illness...is being sent to Middlewood at 9pm!!!... This surgery has become more than a laughing stock,it is an embarrasment to this area,& needs sorting out properly before patients start leaving in droves...Forge Health Group & The Flowers Health Center should hang their heads in shame!
Visited March 2024
The Flowers Health Centre has not yet replied.
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Review titled Appointment
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2024
Went in Wednesday face to face to make an appointment for today, when I got there they said you have no appointment, I have the card that the receptionist gave me, said they would fit me in waited 1 hour and walked out. If I had come for appointment 1 hour late would they have seen me????? Do they think you have nothing matter to do?????
Visited February 2024
The Flowers Health Centre has not yet replied.
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Review titled Phone lines full always
Rated 1 star out of 5
by Liam - Posted on 16 June 2023
You phone at 8:30am and it says lines are full all the time it’s a nightmare and then when you get there on phone to them they say they have no appointments left and tell you to ring tomorrow then the problem repeats it’s self
Visited June 2023
The Flowers Health Centre has not yet replied.
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Review titled Nightmare getting through to get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 05 October 2022
Since merging with Pitsmoor surgery trying to get an appointment is so difficult! They have recently changed from ask my GP which was a great service to having ring to ring at 8:30 to get an appointment however you can’t join the que as they only accept so many a time! Getting cut off after listening to all the spiel is so frustrating, especially when you’re unwell yourself or have a crying unwell baby. It is so mentally draining, not everyone has half an hour to ring to get cut off. It took me 26 times on the latest occasion to join the que then I was still number 9 in the que. I’m dreading returning back to work from maternity because if I ever need the doctors I will not be able to spend half an hour trying. After saying all of this on my recent visits for immunisations for my baby the staff are all really friendly and caring from the receptionist to the nurses. I just wish there was a better system in place to get through!
Visited October 2022
The Flowers Health Centre has not yet replied.