The Grange Medical Practice
Fartown Grange, Spaines Road, Huddersfield, HD2 2QAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fast referal
Rated 4 stars out of 5
by Maria Morgan - Posted on 12 September 2023
Having some issues with carpel tunnel referred after unsuccessful steriod injection.. Dr was very helpful and informative.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 02 October 2023
Dear Maria Thank you for taking the time to leave a review and great 4-star rating. I'm pleased you were referred for issues with your carpel tunnel and that the doctor was helpful. Kind regards DS
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Review titled Very Efficient
Rated 4 stars out of 5
by Julian Sharpe - Posted on 06 September 2023
From my initially realising that something might be amiss, I was quickly given an appointment with a practitioner who very quickly realised that there was a possible skin cancer. She very quickly arranged an appointment with the Dermatology people in Caldedale. The practitioner there agreed the initial diagnosis and arranged for me to come and see her the next day. The offending 'beasty' was removed. I believe they think it has all been removed. The stitches were removed by a practitioner at Grange Group the other day. Great service all round.... many thanks.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 12 September 2023
Dear Julian Thank you for telling us about your recent experience of the Practice. I'm pleased to learn that you were referred for specialist assessment quickly and recieved good follow up care from The Grange. Kind regards DS
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Review titled Routine testing
Rated 3 stars out of 5
by james pardon - Posted on 15 August 2023
Was requested to attend for blood test and ECG, all went well, appointment on time, professional service
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear James Thanks for leaving this review and providing some insight about your recent appointment at the Practice. Please feel free to suggest how we can improve things next time you leave a review. Kind regards DS
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Review titled Could do better
Rated 3 stars out of 5
by Anonymous - Posted on 05 September 2023
Took all day to get a response and was not informed when a replacement prescription was issued, if I hadn’t got the nhs app to check I would not have known
Visited August 2023
Review titled The Grange Medical Practice
Replied on 12 September 2023
Dear patient Thank you for taking the time to leave a review. I'm sorry you were not informed that your prescription was issued. We would typically ask our patients to make contact with their nominated pharmacy around 48 hours after their request to us, and should not hope there are any issues in collecting medication. I will feed this back to our Pharmacist colleagues, so they can review their processes. I hope this will improve your experience in future. Kind regards DS
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Review titled Kind professional experience
Rated 4 stars out of 5
by Maria - Posted on 15 August 2023
From booking my appointment to seeing a new female G P my experience was one of efficiency and kindness .
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Maria Thank you for taking the time to leave such a positive review. We have recently recruited two female GPs to complement our large team of GPs and Advanced Clinical Practitioners (ACPs). Kind regards DS
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Review titled Good all round support
Rated 5 stars out of 5
by Geraldine moriarty - Posted on 15 August 2023
Home visit for mum to check all us ok and we have everything we need. Took the time to see mum in person and had some interaction with her. Arranged repeat bloods. Medication requests responded to quickly and reception staff polite and responsive
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Geraldine Thank you for taking the time to leave a review and brilliant 5-star rating. I'm pleased to know our clinicians were able to carry out a home visit to treat you with dignity and care. Kind regards DS
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Review titled Medication review
Rated 4 stars out of 5
by Janet Vivian Lamptey - Posted on 21 August 2023
He asked if I had any concerns with my medication and asked for me record my BP readings for a week and send it to the surgery. He also discussed with me the blood tests that I needed to have done and then ordered my medication for me.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear Janet Thank you for taking the time to leave such a positive review. Our team will be delighted to recieve this. Kind regards DS
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Review titled Room for improvement
Rated 2 stars out of 5
by Andrew - Posted on 30 August 2023
On 25 July I submitted a repeat prescription form. On 1 August I had to go into the surgery and enquire as to its whereabouts. On 21 August I submitted a repeat prescription form along with my wife’s repeat prescription. These prescriptions were submitted early as, the following week, we were going on holiday. Her prescriptions were available on 24 August. There was no record of my repeat prescription request. I have had to go away on holiday with insufficient medication. I have been to see a specialist regarding another medical complaint and he has written a letter to my GP recommending I use two creams. I wonder how long, if at all, it will take for these creams to appear. I am very disappointed with the service I am receiving and feel let extremely down.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 12 September 2023
Dear Andrew Thanks for leaving a review and letting us know about your recent experience. I'm sorry you didnt have a better experience and that you experienced issues with accessing your medication. This is certainly not what I would expect for our patients. I will share your review and comments with our pharmacy team so they can reflect and improve the experience for our patients. Kind regards DS
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Review titled Good
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2023
Managed to get an appointment on the day I rang. Receptionist pleasant and accommodating. Saw a practice nurse who was very professional.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 25 August 2023
Dear patient Thanks for leaving this outstanding 5-star rating and insightful review. Kind regards DS
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Review titled Awful, dismissive,
Rated 1 star out of 5
by Paula Taylor-Ridge - Posted on 29 August 2023
Awful. Contacted the practice last week regarding an issue I’ve been dealing with for months and they are very dismissive or just want to throw tablets at you. They do not listen. Ignored me crying out for help on a matter and are dismissive because of my age. Anyone I speak to when I say what response or help I get from the grange thinks it’s appalling how I am treated. I thought it was improving here but I was very wrong.
Visited August 2023
Review titled The Grange Medical Practice
Replied on 12 September 2023
Dear Paula I was disappointed to receive this review. This is absolutely not the type of experience I would expect for our patients. I am sorry you felt ignored and that we did not listen to you. Please be assured I will investigate this as a complaint and respond to you with my findings and actions to improve things. Kind regards DS