The Green Wood Practice
106 Ardleigh Green Road, Hornchurch, Essex, RM11 2LPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring staff
Rated 5 stars out of 5
by Lorraine Lines - Posted on 26 April 2023
All staff from gp's, nurses, receptionists and secretaries are all nice and helpful. When I saw the gp today, I did not feel rushed bur felt he cared about my health and explained as was necessary.
Visited April 2023
The Green Wood Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Dave G - Posted on 22 March 2023
Very satisfied with my experience Both with the reception and a very good doctor He took the time to explain and attentive to me and my worries
Visited March 2023
The Green Wood Practice has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
Always found receptionists to be very pleasant and helpful. The nurses are always professional and again very helpful. My visit to the Doctor was a good experience I found him to be very professional and efficient, engaging and helped me with all my problems.
Visited March 2023
The Green Wood Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Dave G - Posted on 22 March 2023
Very satisfied with my experience Both with the reception and a very good doctor He took the time to explain and attentive to me and my worries
Visited March 2023
The Green Wood Practice has not yet replied.
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Review titled Long term practice
Rated 3 stars out of 5
by Anonymous - Posted on 10 March 2023
Efficient telephone service, with helpful knowledgeable staff. Always willing to investigate enquiry, and inturn point you in correct direction.
Visited March 2023
The Green Wood Practice has not yet replied.
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Review titled Extremely efficient
Rated 5 stars out of 5
by Martin Hayes - Posted on 10 March 2023
I know Receptionists are under immense pressures at this time, And people are very quick to complain, but the thank yous are in very short supply. But I would like to say that the service I have received over the past months have been extremely courteous and efficient from the Ardleigh Green surgery. So Thank You, your hard work is very much appreciated.
Visited March 2023
The Green Wood Practice has not yet replied.
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Review titled Face to face consultation
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2023
Extremely satisfied with my face to face consultation. GP displayed empathy, listened to me and took action. Was extremely happy and relieved with overall experience. Thank you so much.
Visited January 2023
The Green Wood Practice has not yet replied.
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Review titled Disappointing
Rated 2 stars out of 5
by LM Witchalls - Posted on 29 December 2022
Phoned to get advice, having used the 111 online and being told to phone my GP today. Eventually receptionist responded and I explained my position having had 7 days of diarrhea and intermittent stomach cramps since before Christmas. She said there were no doctors and to phone 111 or the hub (whatever that is?). Nothing else was offered. Feeling too unwell to argue I tried phoning 111 but gave up after ages waiting on line. I'm left to my own devices but I'm sure this is not how the NHS should be supporting patients.
Visited December 2022
The Green Wood Practice has not yet replied.
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Review titled Referal delay
Rated 2 stars out of 5
by bob y - Posted on 29 July 2022
wanted to book GP appointment due to a reoccurance of a Knee problem. Consultant said Knee replacement needs to be carried out if pain or giving way returns. It has and it gave way in style. Rang to see gp to get a referral but the receptionist wanted me to see a physio which would not as per my records have an effect on the knee, but of course the receptionists are qualified medically and finally after some time i have an appointment in 20 days. So what do i do when it happens again and as i havent slept well for over a week because of the knee - reply was ring up again. Think call to 111 would probably be the best option if it happens again.
Visited July 2022
The Green Wood Practice has not yet replied.