The Hill GP Practice
Sparkhill Prim Care Ctre, 856 Stratford Road, Sparkhill, Birmingham, West Midlands, B11 4BWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceptional GP Practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 January 2025
I was greeted by a polite and efficient reception team. They quickly processed my details, and I only waited a short time before being seen. The waiting area was clean and arranged with clear safety measures in place. The GP took time to understand exactly how the injury happened and asked detailed questions about my level of discomfort. They performed a thorough examination of my ankle and explained the potential causes of my pain, as well as what I should watch out for during recovery. Overall, I found The Hill GP to be highly professional, attentive, and reassuring. I would recommend them to anyone seeking prompt treatment and thorough medical support, especially for acute injuries that need careful and efficient attention.
Visited December 2024
Review titled The Hill GP Practice
Replied on 15 January 2025
Thank you so much for your thoughtful feedback. We are thrilled to hear that your experience with The Hill General Practice was positive. It’s great to know that our reception team made your check-in process smooth, and that our GP provided the thorough and attentive care you needed for your injury. We always aim to ensure patients feel well-informed and supported, especially when it comes to recovery and managing pain. Your recommendation means a lot to us, and we’re grateful for your trust. If you ever need further assistance or care, don’t hesitate to reach out. We’re here to help! Best wishes, Shareen Mann - Practice Manager.
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Review titled Helpful Staff and Excellent Support for My Elderly Mother.
Rated 5 stars out of 5
by Anonymous - Posted on 26 November 2024
I’m writing this review on behalf of my elderly mother, who recently visited The Hill for a routine health check-up. Since I accompanied her, I wanted to share her experience, which was very positive. The reception staff were extremely understanding when I called to book the appointment for my mother. They explained the process clearly and ensured we found a suitable time. On the day of the visit, we were impressed by the organisation of the practice. It was easy to navigate, with clear signs. After the appointment, we received the results of her tests promptly, along with clear guidance on what to do next. This efficiency made the entire experience stress-free for both of us. Overall, my mother felt well-supported, and I was reassured by the professionalism of the staff. I would highly recommend The Hill, particularly for anyone looking for a GP practice that values patient-centred care and clear communication.
Visited November 2024
Review titled The Hill GP Practice
Replied on 15 January 2025
Thank you so much for sharing your mother’s experience with us. We are delighted to hear that both of you had such a positive visit. Our team strives to provide clear communication and efficient care, and it's wonderful to know that we met your expectations. We greatly appreciate your kind words about our reception staff, the practice's organisation, and the timely follow-up with test results. It’s reassuring to know that your mother felt supported throughout the process, and that the experience was stress-free for you both. Thank you again for your recommendation. We look forward to continuing to care for your mother and supporting you both in the future. Best wishes, Shareen Mann - Practice Manager
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Review titled Highly recommend for outstanding healthcare.
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2024
I recently visited The Hill General Practice for a routine check-up and was thoroughly impressed with the professionalism and efficiency of the team. Booking an appointment was straightforward using their online system, and the receptionist was friendly when I called to confirm the details. The waiting area was clean and welcoming, and I was seen on time for my appointment. The GP listened attentively to my concerns, explained the next steps clearly, and ensured I felt comfortable asking questions. I also appreciated the prompt follow-up with my test results. Overall, the staff were attentive and professional, and I felt well cared for, I would definitely recommend this practice.
Visited October 2024
Review titled The Hill GP Practice
Replied on 15 January 2025
Thank you so much for your kind feedback. We're thrilled to hear that your experience with us at The Hill General Practice was so positive. It’s wonderful to know that you found the booking process easy, the team professional, and the care attentive. We strive to make every patient feel comfortable and well cared for, and your feedback confirms that we're on the right track. We truly appreciate your recommendation and look forward to continuing to provide excellent care. Many thanks, Shareen Mann - Practice Manager
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Review titled Fantastic Care
Rated 5 stars out of 5
by Mohammed Khan - Posted on 12 July 2024
I was seen by the doctor who was very kind and caring. I was referred for a scan and my recent blood tests were discussed with me. I think this surgery is fantastic. I also was able to get an appointment on the same day and did not have to wait long to be seen. This surgery is very good.
Visited June 2024
Review titled The Hill GP Practice
Replied on 31 July 2024
Dear Mr Khan, Thank you so much for your kind words and detailed feedback. We're delighted to hear that you had a positive experience with our doctor and staff, and that you appreciated the efficiency of your visit. We strive to provide compassionate care and prompt service, so it's wonderful to know that we met your expectations. We'll continue to do our best to ensure all our patients receive the excellent service they deserve. Thank you for choosing our surgery! Best wishes, Shareen Mann - Practice Manager
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Review titled Very Professional
Rated 4 stars out of 5
by Anonymous - Posted on 13 June 2024
Rang to get chase my referral in the morning. Reception helpfully directed me to the admin team where a helpful Lady was able to confirm that my referral had been sent, she was good at understanding my concerns and really helped to put my mind at rest. Everyone was very Professional.
Visited May 2024
Review titled The Hill GP Practice
Replied on 31 July 2024
Thank you for your positive feedback. We are pleased to hear you had a positive experience with us. We are committed to providing a professional service to all our patients. I will share your comments with the rest of the team. Best wishes, Practice Management Team