The Hollies
41 Rectory Road, Hadleigh, Benfleet, Essex, SS7 2NAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really good surgery
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2024
Since we moved to The Hollies early this year I have had to use them rather a lot sadly. I can honestly say that every single person that I have come into contact with be it receptionist, nurse or doctor have been polite professional and treated me with utmost respect. I truly cannot find fault with any aspect of the care and attention I have received. It must be difficult for them though when people just don’t bother to turn up for appointments, 231 missed in September, that’s 231 people who could have been seen but weren’t able to be. The abuse that the staff get is absolutely unjustified and I would recommend this surgery to anyone. I’m just annoyed that we left it so long to change our surgery . I had a problem with my lip which may sound trivial, but was told by several dermatologists to use Vaseline to encourage the skin to grow back on them, even by someone privately. All it did was rip layer upon layer away and one of the brilliant doctors here prescribed me some cream which was like a miracle. My skin stopped falling off immediately and I will be forever grateful to him. After six weeks of not a shred of skin and soreness I can’t describe he really helped me
Visited October 2024
The Hollies has not yet replied.
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Review titled Pregnancy
Rated 4 stars out of 5
by Anonymous - Posted on 13 May 2024
I was told from hospital I had fertility treatment to contact GP to let them know about pregnancy. booked GP got appointment in 2 weeks. Went there see the doctor just for them to tell me to do self-referral for mid-wife. I feel that they could just tell me on the phone rather wasting 2 weeks for me to wait. This appointment could be fore someone else that is needed. so now I'm 9 weeks which has to wait for midwife allocated. This could be dealt with in more efficient way
Visited May 2024
The Hollies has not yet replied.
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Review titled Great nurse
Rated 5 stars out of 5
by Amanda Holgate - Posted on 08 May 2024
The practice nurse who has been looking after my 86 year old mother has made a difficult period in my mother’s life bearable.Her care, consideration and compassion exemplifies everything a great nurse should be . She is an absolute credit to your practice, it is a shame that your review system does not allow me to name her specifically so I hope that the doctor in charge can give her the praise and recognition that she so deserves. If it helps she can be found in room 9.
Visited April 2024
The Hollies has not yet replied.
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Review titled Not satisfactory
Rated 1 star out of 5
by Anonymous - Posted on 15 April 2024
Stressed attitude at reception , Rushed appointment, no communication on e consult Disappointing all round …
Visited January 2024
The Hollies has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Dorothy - Posted on 20 November 2023
I have been with this surgery for over 7yrs. I recommend to my friends & neighbours. The receptionist are wonderful, they actually listen to you and help in anyway they can. The doctors & nurses are also fabulous. I always get the advice & treatment that I need & feel I have been treated with respect. Well done hollies surgery.
Visited November 2023
The Hollies has not yet replied.
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Review titled Great with children
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
The surgery are really good with appointments for children, I never have any problem getting mine in for an appointment or injections same day. I've even had it where I've called later in the day (not at 8.00am) and been able to get a telephone appointment at the end of the day. The doctors are great with children and, where necessary, have been quick to make any referrals needed. I highly recommend the Hollies to local families.
Visited June 2023
The Hollies has not yet replied.
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Review titled exceptional nurse
Rated 5 stars out of 5
by joyce - Posted on 16 May 2023
i have had a long term health problem and have been fortunate over the last few months to be treated by a fantastically helpful, caring and considerate nurse at this surgery i am not allowed to name her due to site rules she is not a permanent member of staff but she is a fantastic asset to this surgery she treated me on numerous occasions and never once looked at the clock, and she would seek expertise from outside the surgery to find the best treatment for me if required, she is very professional , kind , caring and i can not praise her to much, the reception staff would always try to get me an appointment with her where ever possible i can only add that i no longer require treatment , what better testament can i give
Visited April 2023
The Hollies has not yet replied.
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Review titled Fast appointment
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2023
I called the GP surgery this morning nearly at 9am with little hope to get an appointment. To my surprise I got one for today at 12 in one f their outsourced surgeries where I was seen on time. I know that this private GP clinic will charge the NHS or my GP practice hefty price but at least the surgery is dealing with the demand for face to face appointment.
Visited January 2023
The Hollies has not yet replied.
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Review titled Quick response
Rated 5 stars out of 5
by williams.barry - Posted on 30 January 2023
Phoned to get a doctor's appointment this morning, very pleasant receptionist said they could do 3-45 that afternoon. Cest x-ray arranged later that day also appointment for a blood test . Incredible quick and efficient .
Visited January 2023
The Hollies has not yet replied.