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The Horsley Medical Practice

The Medical Centre, Kingston Avenue, East Horsley, Leatherhead, Surrey, KT24 6QT

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about The Horsley Medical Practice.


Reviews

Displaying 1 to 4 of 4

  1. Review titled Excellent practice and team

    Rated 5 stars out of 5

    by richard hughes - Posted on 05 October 2023

    Always find that engagement with reception staff when making an appointment is incredibly efficient and courteous. Doctors in practice are excellent and follow up is very reassuring .

    Visited October 2023

    Report as unsuitable

    Review titled The Horsley Medical Practice

    Replied on 09 October 2023

    Thank you for your kind review. All the staff appreciate positive feedback. Many thanks Caroline Camp Practice Manager

    Report as unsuitable


  2. Review titled Very bad experience

    Rated 1 star out of 5

    by Anonymous - Posted on 20 February 2023

    The Reception staff is very rude and unprofessional. Just increases patient stress level. Not willing to listen but quick to respond. Same is their It staff who helps with registration.

    Visited February 2023

    Report as unsuitable

    Review titled The Horsley Medical Practice

    Replied on 27 February 2023

    Thank you for your feedback. As you have posted Anonymously it is impossible to review the comments you have made and for the practice to respond and try and improve. Contacting the practice to discuss any issues would enable us to look into your issues with the practice and respond.

    Report as unsuitable


  3. Review titled Brilliant practice

    Rated 5 stars out of 5

    by Kate - Posted on 17 April 2023

    I am constantly surprised at how quick it is to get an appointment and how helpful the reception staff are. I hear of friends experiences at other practices and am so incredibly thankful I am with East Horsley Medical Centre. Its a great example of an NHS practice at its best.

    Visited January 2023

    Report as unsuitable

    The Horsley Medical Practice has not yet replied.


  4. Review titled Great appointment access

    Rated 4 stars out of 5

    by Anonymous - Posted on 30 November 2022

    I am consistently impressed at how quickly I am able to get an appointment at the surgery. This is no mean feat given the current demand! Thankyou x

    Visited November 2022

    Report as unsuitable

    The Horsley Medical Practice has not yet replied.