The House Partnership - Moat House Surgery
Worsted Green, Merstham, Redhill, RH1 3PNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Caroline Holmes - Posted on 30 April 2025
Went to see a GP regarding issues I am experiencing due to Perimenopause. She was very helpful and gave me advice of what could be offered to help. She was very informative and thorough.
Visited April 2025
Review titled The House Partnership - Moat House Surgery
Replied on 30 April 2025
Thank you for taking the time to leave a 5-star review Caroline. We appreciate your support and are so pleased you have had a positive experience at our surgery. Best Wishes, The House Partnership Team
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Review titled My GP is one of a kind
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
When I first met Dr. Powell, I didn’t know what to expect as I had recently moved. From the very first moment, she demonstrated a rare combination of empathy and professionalism that made me feel heard and supported. Her approach not only made me feel medically supported but also ensured our interactions were both efficient and personal. I never feel like just another number or as though she is simply checking boxes. Her genuine care, responsiveness, proactiveness, and attentiveness truly stand out. While my conditions are ongoing and multifaceted, she always ensures I am connected with the right specialists and resources. I am also aware of the amount of work she puts in behind the scenes, and she does it all with so much care and commitment. I really appreciate it. She is a great judge of character and always takes respect to another level, being mindful of my individuality and personality without ever being intrusive. She is consistently thoughtful and respectful in her approach. I don’t usually write reviews, but Dr. Powell certainly deserves one. Although I won’t write my name, if Dr. Powell reads this, she will know who I am because she truly knows her patients. Thank you, Dr. Powell.
Visited April 2025
Review titled The House Partnership - Moat House Surgery
Replied on 03 April 2025
Thank you for taking the time to leave a 5-star review. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will pass your feedback on to Dr Powell and the wider team. Best Wishes, Moat House Surgery
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Review titled Helpful and kind
Rated 5 stars out of 5
by Sarah Alexander - Posted on 14 March 2025
Thank you so much to my GP for helping me with great care and compassion. On occasion the receptionists wield too much power in terms of appointments!
Visited March 2025
Review titled The House Partnership - Moat House Surgery
Replied on 17 March 2025
Thank you for taking the time to leave a 4-star review Sarah. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will pass your feedback on to the wider team. Best Wishes, Moat House Surgery
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Review titled Reception and nurse were brilliant
Rated 5 stars out of 5
by Gary Ehren - Posted on 24 March 2025
I saw the nurse for a blood test and foot dressing changed. Usually I have a problem in giving blood as a vein can’t be found but she found it first time and pain free. She was absolutely brilliant. Thank you. The reception have also been so helpful and caring. All a credit to the practice. Thank you again
Visited March 2025
Review titled The House Partnership - Moat House Surgery
Replied on 01 April 2025
Thank you for taking the time to leave a 5-star review Gary. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will pass your feedback on to the wider team. Best Wishes, Moat House Surgery
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Review titled Caring Doctor
Rated 4 stars out of 5
by Elaine Pollak - Posted on 06 April 2025
On 26 March I had an appointment with a Dr at the Moat House Merstham part of the House partnership to discuss blood test results and associated health issues I have been experiencing . The Dr was friendly warm and very caring in her approach to her patients . She is a good listener, thoughtful and thorough . I felt that she listened to me was empathetic and gave me a lot of time and she has actioned an onward referral for me . Her patient care is extremely good
Visited March 2025
Review titled The House Partnership - Moat House Surgery
Replied on 07 April 2025
Thank you for taking the time to leave a 4-star review Elaine. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will pass your feedback on to the wider team. Best Wishes, Moat House Surgery
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Review titled Caring & efficient visits to Moat House Practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2025
I attended the Moat House this week for a steroid injection into my shoulder. The procedure was administered with care, efficiency & empathy which helped me relax. I also had another appointment later the same day. The procedure was carried out so quickly & efficiently. The doctor explained all I needed to know & both members of staff were so kind & caring. Thank you Moat House.
Visited March 2025
Review titled The House Partnership - Moat House Surgery
Replied on 17 March 2025
Thank you for taking the time to leave a 5-star review. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will pass your feedback on to the wider team. Best Wishes, Moat House Surgery
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Review titled Superb service and care
Rated 5 stars out of 5
by Stephen West - Posted on 06 March 2025
I was invited to attend the surgery at short notice by the doctor was her usual considerate and caring self providing excellent care and advice I could not be more grateful not just for myself but for the care she has shown to my wife
Visited March 2025
Review titled The House Partnership - Moat House Surgery
Replied on 10 March 2025
Dear Stephen, Thank you for taking the time to leave a 5-star review. We appreciate your support and are so pleased you have had a positive experience at our practice. We will pass your feedback on to the wider team. Best Wishes, The Moat House Team
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Review titled Very friendly
Rated 5 stars out of 5
by Anonymous - Posted on 31 March 2025
I was referred to this practice from my GP to have a mole removed. The doctor and assistant were extremely friendly, helpful and the treatment was painless. I’m very happy with how it all went.
Visited March 2025
Review titled The House Partnership - Moat House Surgery
Replied on 01 April 2025
Thank you for taking the time to leave a 5-star review. We appreciate your support and are so pleased you have had a positive experience with our surgery. We will pass your feedback on to the wider team. Best Wishes, Moat House Surgery
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Review titled Excellent Service
Rated 5 stars out of 5
by Peter Loosley - Posted on 07 March 2025
I had my annual health MOT with my GP on 7 March. The doctor was on time, courteous, attentive and instructive without being overbearing. I could not have wished for better service.
Visited March 2025
Review titled The House Partnership - Moat House Surgery
Replied on 10 March 2025
Dear Peter, Thank you for taking the time to leave a 5-star review. We appreciate your support and are so pleased you have had a positive experience at our practice. We will pass your feedback on to the wider team. Best Wishes, The Moat House Team
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Review titled Great Doctor
Rated 4 stars out of 5
by Anonymous - Posted on 07 March 2025
She was very understanding and supportive when I saw her, I hope I will see her again on my next visit!
Visited February 2025
Review titled The House Partnership - Moat House Surgery
Replied on 10 March 2025
Dear Anonymous, Thank you for taking the time to leave a 4-star review. We appreciate your support and are so pleased you have had a positive experience at our practice. We will pass your feedback on to the wider team. Best Wishes, The Moat House Team