The Ivers Practice
Iver Doctors Surgery, 2 Grange Way, Iver, Buckinghamshire, SL0 9NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 07 February 2023
I am absolutely flabbergasted as how these 4 and 5 star review came about, trying to get an appointment is a mission, we have been trying to get an an appointment for two days for my child but to no avail, finally got an appointment the third day, the doctor was dismissive, we had to insist that a blood test be carried out. My son had lots red patches on his body. Very disappointing. All the previous doctors have left the practice, new doctors are either overworked or just not up to standard. I hope some corrective action is taken and more people come forward who have had a bad experience.
Visited February 2023
Review titled The Ivers Practice
Replied on 19 February 2023
Dear Patient, Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion. Due to anonymity of this comment, we are unable to fully investigate and provide a respond as the circumstances are unknown, if you wish to discuss the matter further, please contact our practice manager in writing. Many thanks, The Ivers Practice
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Review titled Great Dr's, some not so great reception staff
Rated 3 stars out of 5
by Anonymous - Posted on 02 February 2023
Handed more to reception clearly showing Dr name to go to. Scanned and sent to wrong Dr, and the were very 'oh well we'll see if we can get it to correct dr' about it, plus told to phone on certain day to book phone consultation with said Dr, only to wait 30 mins on hold to find out he didn't work that day!!! All rather off hand about it. But dr I did speak to apologised for them and was lovely and helpful.
Visited January 2023
Review titled The Ivers Practice
Replied on 19 February 2023
Dear Patient, Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion. Due to anonymity of this comment, we are unable to fully investigate and provide a respond as the circumstances are unknown, if you wish to discuss the matter further, please contact our practice manager in writing. Many thanks, The Ivers Practice
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Review titled Great practice
Rated 5 stars out of 5
by Mrs G Ashraf - Posted on 31 January 2023
really really good doctors very very helping Staff and helping doctors when I have any problem They helping me I am Happy
Visited January 2023
Review titled The Ivers Practice
Replied on 01 February 2023
Dear Mrs G Ashraf, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Good practce
Rated 5 stars out of 5
by Patricia anderson - Posted on 21 January 2023
Had a blood test requested by doctor. The nurse was excellent. I am grateful for the care I am given. The staff are very friendly and professional
Visited January 2023
Review titled The Ivers Practice
Replied on 24 January 2023
Dear Patricia, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled 9 months of regular support
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2023
A difficult year with many appointments at the surgery helping me, desperate for help by June beyond urgent appointments with NHS with a specialist. My Medical Health Centre co-operated immediately with private Consultants and tests which I am very grateful for, which is continuing. A big thank you you all.
Visited January 2023
Review titled The Ivers Practice
Replied on 29 August 2023
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Good Friendly practice
Rated 4 stars out of 5
by Steve Lawrence - Posted on 20 January 2023
Managed to get an appointment on the day I rang up Doctor was very helpful caring and thorough and referred me to the relevant hospital departments after previously waiting for an appointment for three months
Visited January 2023
Review titled The Ivers Practice
Replied on 24 January 2023
Dear Steve, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Handling children
Rated 5 stars out of 5
by Anonymous - Posted on 06 January 2023
My 12 year old son had to have blood tests done for the first time- the nurse was brilliant! Very reassuring and confident when she saw how nervous he was. Thank you
Visited January 2023
Review titled The Ivers Practice
Replied on 09 January 2023
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled In able to get appointment
Rated 1 star out of 5
by Simon Claridge - Posted on 06 February 2023
After trying for two weeks to get an appointment. Told to ring at 8.30 kept on hold till 9.30 , then told no appointment, unable to book in advance, totally miss managed there , how can you run a doctor surgery like that !!!!
Visited January 2023
Review titled The Ivers Practice
Replied on 19 February 2023
Dear Mr Claridge, Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion. If you wish to discuss the matter further, please contact our practice manager in writing. Many thanks, The Ivers Practice
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Review titled Swift Acttion
Rated 4 stars out of 5
by Chris Farmer - Posted on 24 January 2023
I had a medical problem which has been dealt with quickly and stress free. It was very reassuring after seeing a lot of negativity in the press regarding nationwide GP Practices. After contacting the surgery I was able to see a nurse the next day and a GP twice within a week to resolve the problem.
Visited January 2023
Review titled The Ivers Practice
Replied on 26 January 2023
Dear Chris, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Good practice
Rated 5 stars out of 5
by N Marett - Posted on 18 January 2023
Always ready to listen and actually do listen to you. Don’t just fob you off My doctor and nurse are great
Visited January 2023
Review titled The Ivers Practice
Replied on 18 January 2023
Dear N Marett, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice