The Ivers Practice
Iver Doctors Surgery, 2 Grange Way, Iver, Buckinghamshire, SL0 9NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 01 September 2023
I feel the practice has come on leaps and bounds in the last couple of years. Receptionists are pleasant and helpful, as are the GP's and nurses. I have also found they have always provided me with a same day appointment when I have asked, which has been so helpful.
Visited August 2023
Review titled The Ivers Practice
Replied on 04 September 2023
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Well Organised practice
Rated 5 stars out of 5
by Christine Ensby - Posted on 08 August 2023
Friendly and helpful reception staff. Nurse was very efficient. Redressed leg following injury to shin and arranged Futher appointment to review
Visited August 2023
Review titled The Ivers Practice
Replied on 10 August 2023
Dear Christine Ensby, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Excellent
Rated 5 stars out of 5
by WSB - Posted on 16 August 2023
Receptionist was very helpful and caring and fitted me in for an appointment the same day. It was great peace of mind to have a face-to-face with the Doctor who was also excellent, and took plenty of time with my symptoms. Highly recommend!
Visited August 2023
Review titled The Ivers Practice
Replied on 21 August 2023
Dear WSB, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
Getting appointments is very difficult now. Once arranged the doctors are helpful. But the delay causes a lot of anxiety. With delays with hospital appointments as well we sometimes feel we are getting nowhere.
Visited August 2023
Review titled The Ivers Practice
Replied on 07 August 2023
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. We are sorry that your experience didn’t match your expectations on this occasion. Due to anonymity of this comment, we are unable to fully investigate and provide a respond as the circumstances are unknown, if you wish to discuss the matter further, please contact our practice manager in writing. Many thanks, The Ivers Practice
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Review titled Friendly and helpful staff
Rated 4 stars out of 5
by Anonymous - Posted on 26 August 2023
Receptionist and doctor both lovely. Would like an easier online system for booking an appointment though.
Visited August 2023
Review titled The Ivers Practice
Replied on 29 August 2023
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Excellent practice
Rated 5 stars out of 5
by Wafi - Posted on 02 September 2023
The nurse was very understanding, caring and very helpful when she took the sample blood from me for the relevant tests.
Visited August 2023
Review titled The Ivers Practice
Replied on 04 September 2023
Dear Wafi, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Job well done
Rated 5 stars out of 5
by Patrick Allen - Posted on 14 July 2023
The doctor (ER) was clear, very pleasant and very assured. She understood my problem and gave apposite advice about moisturiser and the ointment. This has proved (2 days later) to provided an excellent course to a good resolution to the issue. Thank you.
Visited July 2023
Review titled The Ivers Practice
Replied on 17 July 2023
Dear Patrick Allen, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Good care
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2023
I needed treatment for a UTI and asthma and was given a double appointment with a nurse. She was very thorough and sympathetic. Medication was prescribed and was available at the pharmacy within a couple of hours.
Visited July 2023
Review titled The Ivers Practice
Replied on 27 July 2023
Dear Patient, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Impressed with service
Rated 5 stars out of 5
by J Cutts - Posted on 26 July 2023
I had to contact the practice last week due to concerns about my elderly mother’s health. I received excellent service from the Receptionist who liaised with the Duty doctor. Following a telephone discussion with him, he saw Mum later that afternoon and she ended up being admitted to Wexham Park Hospital. Subsequent to her discharge I have had to contact the surgery again to sort out her new repeat prescription items and I was again extremely impressed with the courteous , helpful service offered to me. I extend my thanks to all the staff at Iver Medical Centre who do a very difficult job and often do not get the praise they are due.
Visited July 2023
Review titled The Ivers Practice
Replied on 27 July 2023
Dear J Cutts, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, The Ivers Practice
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Review titled Poor and negligent
Rated 1 star out of 5
by Anonymous - Posted on 24 July 2023
They really don't deserve a long constructive review so I'll only highlight the following: reception as a wall you cannot pass; when you do, medical staff have low morale and no interest in assisting you: no follow ups, forgetting tests and prescriptions, no prevention, not reading your record at all, ignorance, and a long etc. You can face rude and patronizing attitude most of the time. I just try to avoid contacting them. I'm past being alarmed or disappointed, I just feel depressed I have no access to medical care except 111 and a&e.
Visited July 2023
Review titled The Ivers Practice
Replied on 25 July 2023
Dear Patient, Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion. Due to anonymity of this comment, we are unable to fully investigate and provide a respond as the circumstances are unknown, if you wish to discuss the matter further, please contact our practice manager in writing. Many thanks, The Ivers Practice