The Jubilee Medical Practice
Syston Health Centre, 1330 Melton Road, Syston, Leicester, LE7 2EQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Jubilee Medical Practice.
Reviews
-
Review titled Valued assistance
Rated 5 stars out of 5
by Julie Pipe & Ian Keegan - Posted on 03 July 2023
An anxious visit after a recent stroke was made so much easier after valued support from a lady there this morning who helped with a quick and friendly registration and appointment! What an excellent service from this staff member , you need more of her From her initial efficiency with our phone call she instructed us further and even supported us with relevant forms when we arrived ! What a superstar…….. certainly took the pressure of us after a very worrying few days Sincere thanks
Visited July 2023
Review titled The Jubilee Medical Practice
Replied on 26 October 2023
Dear Patient Thank you for taking the time to leave such a positive comment on the NHS website. We are very pleased to hear you had a positive experience and the care you received from a member of our Patient Services Team was to a high standard and they were able to put you at ease. At Jubilee we strive to always offer the best possible service to our patients. We are very grateful for your positive feedback and I will be sure to pass your comment onto the team. Kind regards, The Jubilee Medical Practice
-
Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2023
Rang for an emergency medication as I’d forgotten mine and we were away on holiday. The receptionist was exceptionally helpful. I got my medication just hours after our conversation. Thank you I am very grateful.
Visited May 2023
Review titled The Jubilee Medical Practice
Replied on 26 October 2023
Thank you for taking the time to leave a positive comment about your experience when trying to get an emergency prescription. Our Patient Services Team will always do their very best to try and help our patients as much as they can, so thank you again for this wonderful feedback. I will be sure to pass on your comments to the team. Kind Regards, The Jubilee Medical Practice
-
Review titled Brilliant service from the health practioner
Rated 5 stars out of 5
by Anonymous - Posted on 22 March 2023
I had a telephone consultation today with the nurse practitioner who was more than helpful. She went through a whole series of questions with me before not only advising what she could offer medically at that moment but also created a plan for moving forward. I didnt feel rushed at all and had all my questions answered in a easy to understand way and I felt utterly listened to and well advised. I couldn't recommend highly enough. Thank you for your wonderful service!
Visited March 2023
Review titled The Jubilee Medical Practice
Replied on 28 March 2023
Thank you for taking the time to leave such a lovely comment on the NHS website regarding the care you received when speaking with our Nurse Practitioner. It is great to hear you had such a positive experience and you felt the nurse took the time to listen to you and advise you with a plan! We are very grateful for your positive feedback and I will be sure to pass your comments onto the nurse. Kind regards, The Jubilee Medical Practice
-
Review titled Amazing Team
Rated 4 stars out of 5
by Anonymous - Posted on 10 March 2023
I went to have my forth IUD fitted and compared to all my previous experiences over the years at other GPs the team here were amazing. My body wouldn’t relax but the team were so patient and even though it took much longer than anticipated they didn’t give up and were so kind and checked my blood pressure several times ( no other doctor had done that before) gave me water and ensured I was completely ok before they let me leave. Thank you
Visited March 2023
Review titled The Jubilee Medical Practice
Replied on 16 March 2023
Dear Patient Thank you for taking the time to leave such a positive comment on the NHS website. We are very pleased to hear you had a positive experience and the care you received from our clinical team was to a high standard and they were able to put you at ease during your procedure. At Jubilee we strive to always offer the best possible service to our patients. We are very grateful for your positive feedback and I will be sure to pass your comment onto the team. Kind regards, The Jubilee Medical Practice
-
Review titled Great Nurse Vaccination Service and Travel Advice
Rated 5 stars out of 5
by Katie Leah - Posted on 24 January 2023
Fantastic treatment and advice received for my 17 year old son at his nurse vaccination appointment. Such excellent communication about what they were giving him and why and additional advice given. Leaflets given and follow up texts received with useful links. Thank you. A good experience goes a long way. Reception staff also very helpful in getting him booked in appropriately.
Visited January 2023
Review titled The Jubilee Medical Practice
Replied on 16 March 2023
Thank you for taking the time to leave such a lovely comment on the NHS website regarding the care and service your son received when attending his vaccination appointment. It is great to hear you both had a positive experience and the team were excellent in communicating the information that was needed and the reception team were efficient and helpful. We are very grateful for your positive feedback and I will be sure to pass your comments onto the rest of the team. Kind regards, The Jubilee Medical Practice
-
Review titled Nurses are perfect
Rated 5 stars out of 5
by Clare West - Posted on 11 January 2023
The nurses team go above and beyond. I am an anxious person, everytime, the nurses show me compassion and are so lovely. They are the best.
Visited January 2023
Review titled The Jubilee Medical Practice
Replied on 16 March 2023
Dear Clare Thank you for taking the time to leave such a lovely comment about our fantastic nursing team! Our nurses all work extremely hard to ensure they are delivering an exceptional service to our patients, so thank you again for this wonderful feedback. I will be sure to pass on your comments to the team. Kind Regards, The Jubilee Medical Practice