The Junction Medical Practice
244 Tufnell Park Road, London, Greater London, N19 5EWContact details and opening times
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Reviews
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Review titled Doctors great, reception terrible
Rated 3 stars out of 5
by Anonymous - Posted on 16 April 2024
I was left in tears as I was trying to book an appointment via 111 and was also told to ring them also, the receptionist shouted at me saying I was “just trying to get a sick note” when I was already on my Xmas holidays and explained how I was coughing blood!! And wasn’t able to sleep for days due to a severe cough! When eventually I got an appointment the doctor said how glad I came in as always better in person especially with an issue like this. I don’t understand why I have to explain to them why I need an appointment and why it’s their decision, they said how 111 aren’t trained like them and don’t know anything! And continued to shout at me for following 111s advice
Visited December 2023
Review titled The Junction Medical Practice
Replied on 04 June 2024
Dear Patient, Thank you for taking your time to leave a review and feedback. Firstly, we’re sorry to hear about your previous experience with our reception. Secondly, we're pleased to hear of your positive experience with our Doctor who assisted with your health concerns. I have discussed your feedback during the staff meeting. If your concerns continues to persist, please let us know and we are happy to assist you further. If you would like to make a formal complaint, please visit our site and complete a form at Feedback & Complaints - The Junction Medical Practice https://junctionmedicalpractice.co.uk/feedback--complaints Carlo, Admin