The Junction Surgery
Birkhouse Lane, Moldgreen, Huddersfield, West Yorkshire, HD5 8BEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great and professional
Rated 5 stars out of 5
by Anonymous - Posted on 19 February 2025
I have been with this surgery from my teens (30+ years) as well as my son and brother. The care we all receive is second to none. The staff listen and actually care. The treatment and the care that is given are also great. I call I will get an appointment immediately or a call back with makes the patient feel safe. The health professionals and reception staff are friendly.
Visited February 2025
The Junction Surgery has not yet replied.
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Review titled There when you need them
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
I recently had some very concerning symptoms, my GP referred me very quickly for further tests. I was treated in a caring and sensitive manner. This was both by my doctor and the reception staff.
Visited May 2024
Review titled The Junction Surgery
Replied on 02 December 2024
Thank you for taking the time to leave such a positive review. This is very much appreciated by the hard-working staff and doctors working here. It has a positive effect and definitely boosts morale. Thank you. The Practice Manager.
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Review titled Good first experiences
Rated 5 stars out of 5
by Tracy Langton - Posted on 28 July 2023
Although it’s difficult to get through on the phone pretty much the same for all GPs in the current climate where their workloads have increased massively , there are other options to book appointments or leave messages . Our experience so far has been good . Reception Staff have been really helpful in registering the family and we’ve had no problem at all securing an appointment .
Visited July 2023
Review titled The Junction Surgery
Replied on 28 July 2023
Dear Tracy, thank you for your positive comments regarding our service. We really appreciate the time people take to feedback on both the positive and negative aspects of our service so we may continually improve.We strive to embrace any technology that will assist us in providing the best possible service and lots of updates and improvements are in the pipeline. Once again thank you for your comments. Julie Sunderland (Practice Manager)
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Review titled Good surgery
Rated 4 stars out of 5
by Peter Breban - Posted on 17 April 2023
GPs, nurses and receptionists are all very good. Unlike some surgeries, you can usually get same day appointments. With the health service under increasing pressure, I think they do the best they can for their patients.
Visited April 2023
Review titled The Junction Surgery
Replied on 24 April 2023
Dear Mr Breban, it is very refreshing and very much appreciated that you took the time to provide some much needed praise for our staff. You are indeed correct in that the increasing demand and transfer of workload from secondary care is having a massive impact on the pressures within general practice. We continually review our processes and booking procedures to provide the best possible appointment opportunities. We have recently installed an 'automated booking service' to alleviate some of the waiting times and hope this will improve the telephone delays we incur during busy periods. Many thanks once again on behalf of all our staff. Mrs J Sunderland (Practice Manager )