The Lakes Medical Practice
21 Chorley Road, Swinton, Manchester, Lancashire, M27 4AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Frustrated patient
Rated 2 stars out of 5
by Anonymous - Posted on 28 March 2024
I was prescribed some medication, that I am having a reaction to, I am also in a lot of pain with my hand and wrist, with no obvious cause, tried booking an online appointment but the earliest was a month wait, tried phoning from 8 o’clock got through eventually and then was cut off, I tried redialling 100 times in all, then eventually I just gave up, I tried phoning the following day same time with the same issues, I will just have to put up with my pain and I have stopped taking the medication.
Visited March 2024
The Lakes Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2023
Really happy with the service from this practice. The staff are so helpful, professional and friendly. The service I’ve recently received was 10/10. This practice treats you really well and you can tell the staff are happy there and happy to help you. Thanks guys!
Visited July 2023
Review titled The Lakes Medical Practice
Replied on 15 January 2024
Dear patient Thankyou for you kind comments and for taking the time to send a review to us. We will share your comments with all the GP's and staff
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Review titled Great doctors, receptionist let the place down
Rated 1 star out of 5
by Gemma - Posted on 15 June 2023
The doctors here are outstanding, however the receptionists are completely lacking of empathy and understanding, one in particular is rude and impatient. She is trained to be a receptionist, not make the decision if somebody's situyis an emergency or not, eapecynot knowing the history and not allowing the patient to explain!
Visited June 2023
Review titled The Lakes Medical Practice
Replied on 15 January 2024
Dear Gemma Thankyou for your feedback. We take all comments seriously and we will feed this back to the staff as it is important to us that all our patients have a good experience when visiting or phoning the practice.