The Leckhampton Surgery
17 Moorend Park Road, Cheltenham, GL53 0LAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thorough practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
A thorough review of my symptoms with explanation given about the way forward. An on time appointment
Visited May 2024
Review titled The Leckhampton Surgery
Replied on 17 May 2024
Good Morning Thank you for your feedback. We very much appreciate the effort taken to say you are pleased. It gives all our staff a boost in these busy times for the NHS. Kind regards Leckhampton Surgery
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Review titled Excellent doctor
Rated 3 stars out of 5
by Dave - Posted on 13 May 2024
The doctor was very pleasant, courteous and caring. She listened carefully to whatever I had to say, and responded in a sensitive, re-assuring and very helpful way. I could not have had a better service, thank you so much.
Visited May 2024
Review titled The Leckhampton Surgery
Replied on 13 May 2024
Thank you so much for your review. We are so happy you are pleased with our service. All our staff both Clinical and administrative really do get a boost by reviews such as these thank you Leckhampton Surgery
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Review titled Above and beyond
Rated 5 stars out of 5
by Paul Greene - Posted on 01 May 2024
If there was a top ten of doctors he would be in the top one listened to what I had to say made sure I understood what was happening overall a top notch service
Visited May 2024
Review titled The Leckhampton Surgery
Replied on 02 May 2024
Good Morning Thank you for your encouraging review. We very much appreciate it and hope you are feeling better soon Kind Regards Leckhampton surgery
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Review titled Compassionate gp
Rated 5 stars out of 5
by Jane Ashworth - Posted on 10 April 2024
Dr I saw at 9 am was exceptionally kind- a great listener and really interested and concerned. I would definitely choose to see him if I needed to see a doctor.
Visited April 2024
Review titled The Leckhampton Surgery
Replied on 11 April 2024
Thank you for your kind words. Glad we could be of help to you. Reviews like this do really give our staff a boost Kind Regards Leckhampton Surgery
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Review titled A bit late in my review
Rated 3 stars out of 5
by Malcolm Lees - Posted on 30 April 2024
When admitted I was with the Doc for minutes, but had time to ask about the letter from late '22 regarding changes to booking appointments etc to confirm they where still relevant, as I could not connect with the booking system. Confirmed ok except via NHS, see Reception on way out to obtain a new password, which I did, having joined a queue of 4. All good eventually.
Visited April 2024
Review titled The Leckhampton Surgery
Replied on 30 April 2024
Dear Mr Lees So glad we could help you. We do release appointments online at 10am each morning for patients to book in advance. Thank you for taking time to leave a review Kind Regards Leckhampton Surgery
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Review titled They all really care
Rated 5 stars out of 5
by Marcus Bosano - Posted on 15 April 2024
I had an appointment today with a doctor I have never met but have previously spoken to on the phone. On the phone he was caring, compassionate and really helped me. In person these characteristics were in plain evidence. I have never had a bad experience with the doctor or the nhs - that we are asked to leave feedback now sort of bothers me. The medical teams I have seen have all been wonderful and it’s clear to me they do the job because they care and want to help. I couldn’t be more grateful.
Visited April 2024
Review titled The Leckhampton Surgery
Replied on 16 April 2024
Good Morning Thank you for your kind words. Feedback does boost the morale of the surgery but it is now in our contract that we have to seek feedback from our patients officially. Thank you for taking the time to feedback once again, it is very much appreciated. Kind regards Leckhampton Surgery
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Review titled Lucky I’m with Leckhampton Surgery
Rated 5 stars out of 5
by Sandra - Posted on 27 April 2024
Dr from Levkhampton surgery phoned me late this evening to give me the results of my test (clear) and was good news for me . he apologised it took so long but there was no need as they are busy. I also had my regular Covid jab today (via the surgery txting me to make appt. very well organised, so Thank you.) I’m 80 next year & have faith in this team. The Drs nurses & receptionists @ Leckhampton surgery are the best Better than all the rest So when I give you a call thank you one & all
Visited April 2024
Review titled The Leckhampton Surgery
Replied on 29 April 2024
Thank you so much your kind review is a boost to all out staff. We appreciate your taking the time to say this The whole team at Leckhampton
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Review titled Great practice
Rated 5 stars out of 5
by Janice Smith - Posted on 26 April 2024
After ringing reception early I was dealt with promptly and received a GP phone call within 10 mins. Good service
Visited April 2024
Review titled The Leckhampton Surgery
Replied on 29 April 2024
thank you for your review. We very much appreciate you taking the time to leave these kind words The Leckhampton Team
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Review titled Excellent practice
Rated 5 stars out of 5
by Jacqueline Blake - Posted on 20 March 2024
The doctor welcomed me into the room and listened very carefully. I felt valued and that my health concerns were taken seriously and action taken. Very grateful and felt very cared for. Thank you
Visited March 2024
Review titled The Leckhampton Surgery
Replied on 21 March 2024
thank you for taking the time to submit this. Comments like this boost our staff morale. So glad we could help Leckhampton Surgery
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Review titled Who is my doctor?
by Graham Beale - Posted on 22 March 2024
I have experienced chronic fatigue since October 2023 and also October 2022 to May 2023. In that time, I have struggled to get diagnosed, seen by doctors and sometimes, even get referred privately. I have also suffered poor mental health and this has compounded my difficulties. My initial blood results missed a crucial B12 blood test and this turned out to be 'borderline' - this meant that the Long Covid diagnosis I was given 6 months prior was not conclusive and may be incorrect. Thoughout the case, I have seen about 8 doctors in this time - every time I have to talk through my case to date. This is both frustrating and time-consuming. In the last appointment, I walked away feeling upset with my doctor's reaction - who had a rather dismissive view towards my efforts to resolve my chronic fatigue. He seemed to cast my 'Gousto' meals as processed food (which they are not) and told me off for subscribing to Zoe and said I should just eat more fruit and veg to increase my gut microbiome - this is despite me telling him I had tested my microbiome through Zoe and it came back as 'very good'. Quite honestly, I have been doing everything to fix my health and feel frustrated that no one seems to be able to support, guide or help me through this. I know there is no easy fix - but I need to continuously explore the challenge for my own mental health.
Visited March 2024
Review titled The Leckhampton Surgery
Replied on 27 March 2024
Good Morning As your review is anonymous we cannot comment directly about your experiences but apologise they were not what you expected. All our GPs are highly trained after many years training and always will refer to the NHS & NICE Guidelines, although we do realise that online you can find varying ideas and alternative suggestions for health conditions. We also have Social prescribers that you can talk to about the minefield of alternative advice that is out there online. Please feel free to request an appointment with one if that will help. NHS online has a lot of tried and tested advise also. Kind regards Leckhampton Surgery