The Lewisham Care Partnership
56-60 Loampit Hill, Lewisham, London, Greater London, SE13 7SXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Lewisham Care Partnership.
Reviews
-
Review titled Dismissive of my symptoms so had to go to HCA
Rated 2 stars out of 5
by Mr Usher - Posted on 13 December 2022
I had an infection which was very painful. Firstly they wouldn't see me and suggested a video consult (it was in my genitals so I refused) They gave me a cursory exam and gave me antibiotics. Pain continued so I had to pay for a consultant appointment and he diagnosed me with cysts. The GP at St Johns barely examined me and it was impossible to get a follow up.
Visited July 2022
Review titled The Lewisham Care Partnership
Replied on 07 March 2024
Dear Mr Usher, Thank you for sharing your experience with us. We sincerely apologise for the challenges you faced in seeking medical attention for your infection. It's disheartening to hear about the difficulties you encountered during your interactions with our practice. We understand the importance of thorough examinations and effective follow-up care, and we regret that your experience fell short of the expected standard. Your feedback is crucial, and we take it seriously. To address these concerns and prevent similar issues in the future, we are conducting a thorough review of the circumstances surrounding your case. We are committed to improving our services and ensuring that patients receive the care they need. If you would like to discuss your experience further or provide additional details, please feel free to contact us directly. Your insights are valuable as we work towards enhancing our healthcare delivery. Once again, we apologise for any inconvenience caused, and we appreciate your patience and understanding. Kind Regards, Complaints Hub The Lewisham Care Partnership