The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good Reception Team
Rated 4 stars out of 5
by Max Rochln - Posted on 29 July 2024
I was most impressed with the Receptionist this afternoon who was most professional, helpful and most pleasant. I understand I cannot name the person concerned. Many thanks to the team.
Visited July 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Dear Mr Rochln Thank you for your feedback. It is a difficult role to work in and I am pleased that you were impressed. I will feedback to the team, who I know, will appreciate your comments. Many thanks Debbie Bodhanya Managing Partner
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Review titled Very good practice
Rated 5 stars out of 5
by Dennis Arnell - Posted on 25 July 2024
I phoned rea problem with my repeat prescription. I was promised a callback which I got within 15 minutes. Problem solved. The doctors and staff are fantastic, the downside is trying to get an appointment is a nightmare
Visited July 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Dear Mr Arnell I am so pleased that we were able to help with your repeat prescription quickly and efficiently. We do offer a range of acute on the day and routine pre bookable appointments or do try our e-consult via our website. We are an incredibly busy practice but I appreciate your feedback. Many thanks Debbie Bodhanya Managing Partner
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Review titled Speedy response
Rated 5 stars out of 5
by amanda Stephenson - Posted on 24 July 2024
I rang up Monday afternoon when my 15 year old son complained of a sore tummy, got an emergency appt that day with the doctor. Dr believed it was a suspected appendicitis and sent us straight to hospital. She was right and on Tuesday we had emergency surgery to have this treated. The surgeon said we were lucky it got diagnosed so quickly so thank you reception staff for fitting us in with short notice and the doctor for getting that diagnosis spot on. Very very grateful! Thanks
Visited July 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Dear Ms Stephenson Thank you for your feedback and I am so glad that we were able to help to get your son the treatment he needed at the right time. I hope that has recovered well. Many thanks Debbie Bodhanya Managing Partner
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Review titled Good practice
Rated 4 stars out of 5
by Christopher Skippers - Posted on 23 July 2024
Didn’t wait long after arrival. The GP is very professional and shows a positive attitude to her duty of care. I was really surprised in the manner she assist me and help me to get all test done. I seen her twice and both times she is brilliant. As an educator myself , I know when someone walk the extra mile and deserve a tick for outstanding. She definitely is an outstanding doctor I trust and hope that she will continue in doing good and helping people getting better
Visited July 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Dear Mr Skippers Thank you so much for the feedback. I will make sure that the GP is aware of this. Getting feedback is so helpful and it is very much appreciated Many thanks Debbie Bodhanya Managing Partner
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Review titled Professional consultation
Rated 5 stars out of 5
by Kevin Dowsett - Posted on 04 June 2024
Welcoming helpful and professional I was led through my blood tests. The doctor explained everything carefully and in a way I could understand easily. She arranged further tests and said I should come back for the results.
Visited June 2024
Review titled The Limes Medical Centre
Replied on 06 June 2024
Dear Mr Dowsett Thank you for your feedback - really good to hear that everything was explained well and that you have a clear plan. Thank you for taking the time to feedback and I will make sure that the clinician is aware Kind regards Debbie Bodhanya Managing Partner
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Review titled Great practice
Rated 4 stars out of 5
by Lucy - Posted on 05 June 2024
My experience was lovey It was easy to check in and they saw me on time. The doctor was efficient with my appointment.
Visited June 2024
Review titled The Limes Medical Centre
Replied on 06 June 2024
Thank you so much Lucy. So glad to hear that your appointment went well. Kind regards Debbie Bodhanya Managing Partner
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Review titled Couldn’t have done more
Rated 5 stars out of 5
by Viv - Posted on 26 June 2024
I explained my symptoms to receptionist. I received, within 10 minutes a call from GP. She shuffled availability to accommodate my being seen close to my home. I was seen by a lovely GP within 2 hours. I had a blood test on same day and received an appointment in the late afternoon of same day. Thank you.
Visited June 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Dear Patient Thank you for taking the time to feedback. Our acute care/on the day team has been expanded and I am pleased to hear that it is working well. Many thanks Debbie Bodhanya Managing Partner
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Review titled Limes
Rated 3 stars out of 5
by Karen Conway - Posted on 16 May 2024
Can never manage to get an appointment. Told to call at 8.30 but always get ‘the queue is now full’ so hand to keep trying which is difficult when you’re at work all day
Visited May 2024
Review titled The Limes Medical Centre
Replied on 21 May 2024
Dear Ms Conway I am sorry that the phone lines are so busy. Please do try e-consult via our website. You may find this a more convenient way to contact us during your working day. If you visit our website www.thelimesmedicalcentre.com you will find the link there. I hope that helps Kind regards Debbie Bodhanya Managing Partner
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Review titled Steroid injection
Rated 5 stars out of 5
by Angie Dines - Posted on 16 May 2024
The doctor was very nice. I formative about my procedure and explained all the pros and cons. She was also very sweet saying sorry to me as the injection was a painful.
Visited May 2024
Review titled The Limes Medical Centre
Replied on 21 May 2024
Dear Ms Dines I am so pleased that your injection went well and I will share your lovely feedback with the team. Kind regards Debbie Bodhanya Managing Partner
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Review titled Knee ingection
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
Very nice young doctor very professional and kind real helpful I would recommend this doctor to family and friends and the doctors is also very clean and the receptionist is very nice
Visited May 2024
Review titled The Limes Medical Centre
Replied on 21 May 2024
Thank you so much for your feedback about your experience at the practice recently. I hope that your knee is less painful now. Many thanks and kind regards Debbie Bodhanya Managing Partner