The Limes Surgery
Unit 8-14, Limes Court, Conduit Lane, Hoddesdon, Hertfordshire, EN11 8EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly helpful staff.
Rated 5 stars out of 5
by Emma - Posted on 19 January 2024
I went in today to register as a new patient. There was a man on reception he was so helpful and friendly. He came round round as well to help me out the door with my pram. He really is an asset to your practice.
Visited January 2024
Review titled The Limes Surgery
Replied on 22 January 2024
Dear Emma Thank you kindly for your positive feedback. I hope your experience with us will be a positive one. The receptionist you saw is always friendly and helpful and is always happy to go the extra mile. We are very fortunate to have the staff we have where patient care is paramount. kind regards Christine Price, Practice Manager.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Sienna Childs - Posted on 26 March 2023
Great practice! My family have been coming here for many years. It has gone through some changes but in the last year it has been revolutionised since the new partnership took over. Thank you for your endless work.
Visited March 2023
Review titled The Limes Surgery
Replied on 22 January 2024
Dear Ms Childs, Than you for your positive response. The practice has, over the years seen many changes but hopefully we have always remained stable. I will pass your positive review onto the team. kind regards Christine Price, Practice Manager
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Review titled Amazing quality of care
Rated 5 stars out of 5
by Kiara - Posted on 27 March 2023
I left a google review but felt compelled to also leave one here. Having been speaking to friends I have to say we are luck to be patients at The Limes. The practice as been outstanding in the last year, from the receptionists to the doctors.
Visited February 2023
Review titled The Limes Surgery
Replied on 22 January 2024
Dear Kiara Thank you for your positive feedback. It is reassuring to know that your experience was a positive one. I will pass on to the rest of the team thank you Christine Price, Practice Manager
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Review titled Quick Response
Rated 4 stars out of 5
by Colin Crick - Posted on 09 January 2023
Just to say I have been impressed by the very rapid response to my e mail regarding prescriptions. Half an hour is extremely quick in my book. After 83 years as a patient at this practice it's good to know one can still get quick help and information.
Visited January 2023
Review titled The Limes Surgery
Replied on 02 February 2023
Dear Mr Crick Thank you so much for your positive feedback. It is always good to hear when things work out well for the patient. Am very pleased that your prescription was deal with in a speedy way, kind regards Christine Price, Practice Manager
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Review titled Going beyond
Rated 3 stars out of 5
by Joanne Salter - Posted on 23 December 2022
I wanted to say thank you. Today I managed to get my youngest an appointment but when I arrived and all 3 children were now unwell the practice went out of their way to get the other 2 booked in with the duty doctor - thank you
Visited December 2022
Review titled The Limes Surgery
Replied on 02 February 2023
Dear Ms Salter, Your "thank you" is very much appreciated and I am so pleased that we were able to deal with all your children on that day. It is reassuring to know that on that day we provided you with the care your children required. I will pass your "thank you" onto the clinical and non clinical teams as feedback like this is lovely to receive kind regards Christine Price, Practice Manager
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Review titled very helpful
Rated 5 stars out of 5
by susan adlington - Posted on 02 November 2022
I have just had an appointment with the asthma nurse and found the whole experience very helpful and reassuring. I felt that she took a lot of trouble to listen to me and think of what would be a suitable treatment. Thank you so much. I feel encouraged to stick to my new regime!
Visited November 2022
Review titled The Limes Surgery
Replied on 02 November 2022
Dear Ms Adlington, Thank you so much for your feedback. The Nurse who you saw is very nice and very helpful and most knowledgeable in her field. I am so pleased your interaction with her was a positive one. kind regards C Price, Practice Manager