The Linden Medical Group
Stapleford Care Centre, Church Street, Stapleford, Nottingham, Nottinghamshire, NG9 8DAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2023
Time and time again I have been messed around in the past few months since my baby was born. I waited over an hour for my appointment, prescriptions which aren't sent to the pharmacy when they have been promised, no phone call back regarding a query when promised and a lack of any flexibility when approaching issues. I have thought about changing surgery but not sure if I will just get more of the same so giving the benefit of the doubt that this won't carry on much longer considering I never used to have these issues.
Visited March 2023
Review titled The Linden Medical Group
Replied on 28 March 2023
Thank you for your comments, I am sorry you were dissatisfied with the service you received. To enable me to look into this further would you please contact the practice manager on 01158752000 We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2023
After experiencing the neglectful uncaring practises in Birmingham and Worcestershire, this practice is a breath of fresh air. Yes there's a wait for appointments and no they aren't always running on time, however they are attentive and they try and explore options instead of throwing medication down your throat. They refer for further exploration when required and they are very supportive and helpful even down to just having a summary of a prescription printed off.
Visited February 2023
Review titled The Linden Medical Group
Replied on 27 March 2023
Thank you for your kind comments, these have been shared with our staff members. We are always grateful for patient feedback and appreciate the time you have taken to provide this.