The Lindley Village Surg.
Thomas Street, Lindley, Huddersfield, West Yorkshire, HD3 3JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience - Dr / reception staff
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2024
I saw the Dr and I rarely go to the Drs. He was very professional and a credit to your surgery. Took his time and explained everything in plain language. Very good communications skills and put my mind at rest. Not that I enjoy going to the Dr but this was a very good visit. Thank you. The reception staff were also very curteous and professional.
Visited August 2024
The Lindley Village Surg. has not yet replied.
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Review titled Professional, expert timely care and follow up
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Thanks to the GPs speedy diagnosis of my illness I received immediate attention and excellent care. Over the past 10 months the surgery has continued to monitor my progress and organise appropriate tests and hospital appointments. I cannot fault the care and professionalism provided to me by all at Lindley Village surgery.
Visited March 2024
The Lindley Village Surg. has not yet replied.
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Review titled extreme wait time
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2023
AsI type this review i have been on the phone in the queue for 1 1/2 hours.. still waiting. Was third in the queue when i called, now number 1 however even as number 1 in the queue I have been waiting 35 minutes. Ridiculous. work as a carer and trying to arrange something for a service user who is unable to do it themselves. Already late for other service users .. more staff required and a dedicated line for other professionals to contact .
Visited March 2023
Review titled The Lindley Village Surg.
Replied on 20 October 2023
Thank you for taking the time to provide feedback about your recent experience with Lindley Village Surgery. We are genuinely sorry for the extended wait you endured and the inconvenience it caused. We understand the importance of your role as a carer and the need for a more efficient means of communication. Your comments about the need for additional staff and a dedicated line for professionals are well taken. We appreciate your suggestions as they help us identify areas for improvement. Please be assured that your feedback is being carefully reviewed, and we are actively exploring ways to enhance our phone services to ensure more timely assistance to our patients and professionals. Our aim is to create a more seamless experience for all. Once again, we apologise for the delay you encountered and thank you for bringing this matter to our attention. Your input is invaluable in our efforts to better serve our community. We look forward to the opportunity to serve you more effectively in the future. If you have any further concerns or suggestions, please don't hesitate to get in touch. Warm regards, Lindley Village Surgery