The Lister Practice
101 Peckham Road, London, SE15 5LJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Blood test
Rated 1 star out of 5
by Ping - Posted on 11 April 2025
I went to hospital early this morning at 7am to prepare my blood test but it was wasted trip cos now for blood tests you have to make an appointment online,Why didn’t the GP counter tell me before yesterday ,The problem is that I had a gout attack last night,and I had difficulty walking when I arrived hospital,the test was not allowed & I had to go back at noon,moreover i fasted after 20pm last night,fortunately a nurse in hospital helped me register account online and make an appointment for 1.40pm, during this time I didn’t dare to take medicine or eat anything about my foot pain,it was really it hurt me a lot
Visited April 2025
The Lister Practice has not yet replied.
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Review titled Terrible service
by Anonymous - Posted on 19 December 2024
It is truly dreadful and extremely disappointing service. I called early in the morning around 8am to get an appointment but I was told I was 26th in the queue. I have to go to work so I cannot stay on the line for long. Therefore I went online, I was told Dr IQ is now Evergreen app. I tried numerous times to register and such a lengthy process. If you are not computer literate than it would be hard work. Then I have to wait for my details to be verify which could take a few days maybe even longer. So I am stuck. Then I called back later in the day and then I was number 1 in the queue for more than 20 minutes on hold. Terrible. Gave up. I will be planning to leave this practice. This is not the first time this has happened. It is very disappointing and poor service.
Visited December 2024
The Lister Practice has not yet replied.
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Review titled Service satisfaction
Rated 5 stars out of 5
by Paulinus Nwamadi - Posted on 14 October 2024
I was attended to by a lady who administered flue jab on me and I felt good during and after as if niddle was not put in my left hand. Unlike in the past there was no blood or pain during and after the jab. Her experience is invaluable.
Visited October 2024
The Lister Practice has not yet replied.
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Review titled The Listers practice Peckham
Rated 5 stars out of 5
by Judith Blake - Posted on 03 October 2024
Had Great experience with the nurse whose name was Angelina I went for a flu jab. Also I was told I needed to have a blood test which I had on the same day which save me from going there again. She explained everything what the test was for. everything was far and well done to Angelina.
Visited October 2024
The Lister Practice has not yet replied.
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Review titled Disappointing and slow service
Rated 2 stars out of 5
by Amelia Sinclair Williams - Posted on 26 September 2024
My first issue is that my referral to a specialist was put through wrong twice by 2 different GP's at the practice, my second issue is after waiting 2 years for them to sort this and finally getting a diagnosis i have been unable to collect the medication as they sent it to the wrong chemist and then told me it will take 48 hours to send to the right one and it has surpassed that time and it isn't there
Visited September 2024
The Lister Practice has not yet replied.
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Review titled Dismissive and discriminating
Rated 2 stars out of 5
by Anonymous - Posted on 17 July 2024
On various occasions I have found both reception staff and the GP dismissive and discriminatory. A GP was dismissive regarding access to life saving medication for a 2 year olds allergies. The reception staff were discriminatory as despite calling up I was told the best way to get an appointment is by queuing outside the practice at 8am, this is discriminatory towards people who are less mobile, ie heavily pregnant, elderly, disabled.
Visited June 2024
Review titled The Lister Practice
Replied on 27 August 2024
Dear Patient, Thank you for bringing your concerns to our attention. I am truly sorry to hear about your recent experiences at our Practice, and I want to assure you that this is not the level of care we aim to provide. Firstly, I apologise for any distress caused by the GP's response regarding access to medication for your child's allergies. The health and safety of our patients, especially young children, is of utmost importance, and it is concerning to hear that you felt your concerns were not fully addressed. I would like to investigate this further, therefore, please email us at souccg.listerpractice@nhs.net so that I can look into this. Regarding the issue with the reception staff and the advice given about queuing outside for appointments, we strive to provide equal access to all our patients, regardless of their mobility or circumstances. Our phone lines open for appointments at 8 am. Our call-back system allows patients to enter a queue and receive a call-back when an administration team member is free, meaning patients no longer need to wait in line. Patients do have the option to come into the Practice to book a same-day appointment. In addition, we have the Dr iQ app to increase access. We understand that our current system may not suit all our patients; given this, we are reviewing our appointment booking system and hoping to make changes soon. Your feedback is invaluable in helping us improve our services, and I appreciate you taking the time to share your experience. Thank you again for your understanding and for bringing these important issues to our attention. Kind Regards, Duniya Hussein Interim Practice Manager
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Review titled Very good
Rated 5 stars out of 5
by Yinka omirinde - Posted on 07 May 2024
She very good at work to me, she tells me that to do to my self very helpfull and bery knowledgeable
Visited May 2024
Review titled The Lister Practice
Replied on 27 August 2024
Dear Yinka, Thank you for sharing your experience! It sounds like you've had a very positive interaction with one of our team members, which is great to hear! I will share your feedback with the wider team, and it will undoubtedly make their day! Kind Regards, Duniya Hussein Interim Practice Manager
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Review titled Great Staff
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2024
The staff that attended to be me on the 05.04.2024 at 1430hrs was a great staff, that shows her dedication and passion for her job. She goes out of her way to support and help the patient. I had a fantastic experience while she was attending to me. I have a white coat syndrome, but she makes me feel at easy that my BP was not all over the place. She is a treasure to the surgery. I wish I meet her in every of my visit. Thank so much for what you do.
Visited April 2024
Review titled The Lister Practice
Replied on 27 August 2024
Dear Patient, Thank you so much for sharing your experience with us! We are thrilled to hear that our staff member made such a positive impact on your visit. It’s wonderful to know that her dedication and compassion helped put you at ease. Your kind words mean a lot to us. We’re fortunate to have such a treasure on our team, and we hope that each of your future visits continues to be just as comfortable and reassuring. Thank you again for your kind words and support! Kind Regards, Duniya Hussein Interim Practice Manager