The Mansell Road Practice
71 Mansell Road, Greenford, Middlesex, UB6 9ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic care
Rated 5 stars out of 5
by Becky Henderson - Posted on 22 February 2023
Dr rang to check on my elderly mother’s health. The support offered during the call and the flexibility and understanding was fantastic. When I explained about her reluctance to come in for routine health check we were offered advice on how to self report blood pressure results. Advice was offered on other conditions and discussion was considerate and friendly. This care has been apparent before and during Covid too. Emergencies and other visits have all been speedy and caring. I actually find the phone appointments very helpful since I don’t live near my mother and would have to travel to bring her into the practice. The reception staff, nurses and drs have all been very kind. Arranging appointments has been easy and friendly. Thank you all.
Visited February 2023
Review titled The Mansell Road Practice
Replied on 23 February 2023
Many thanks for your review of the service received. We appreciate the kind feedback and will ensure everyone is aware Russ Manager
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Review titled Great support
Rated 5 stars out of 5
by Janet - Posted on 02 February 2023
I phoned on behalf of my elderly father who had just been tested positive for COVID. Despite my late afternoon request, I received a call within the hour. After confirming that Dad fell within the criteria for antiviral treatment the Dr was unsure of the easiest way to obtain the antivirals. He phoned me back as promised within a few minutes to explain that I needed to register the positive result, which would be reviewed overnight and contact would be made the following day. I was able to follow his suggestion and was indeed contacted the next day and the anti viral drugs were arranged to be sent. I phoned the practice and left a message with a colleague to explain what had happened and to pass on my thanks to the Dr. Within a few minutes I received a call from the Dr, who was checking that I'd been able to register the positive result as he'd asked a colleague from a different practice if they knew an easier way, he'd obtained a form for me if I needed it. I was able to share my experience and thank him personally. I have always found the Dr's and staff at Mansell Road to be very helpful, as a carer for my Dad that gives me great peace of mind.
Visited January 2023
Review titled The Mansell Road Practice
Replied on 23 February 2023
Many thanks for your review of the service received. We appreciate the kind feedback and will ensure everyone is aware Russ Manager