The Microfaculty
107-109 Chingford Mount Road, Chingford, London, Greater London, E4 8LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice Very caring Doctor
Rated 5 stars out of 5
by James Pitman - Posted on 04 December 2022
I had to submit this review about my Dr and surgery after being 25 yrs our family Dr. With my curent condition the Dr and surgery team have been so supportive and helpful inevtiable going over and beyond everytime when dealing with an issue or repeat prescrition. I am sure every team member at this practice works far more hours than required just to ensure we the patients get seen and dealt with on a personal level and with such care and commitment. We really do appreciate your hard work and care team Huge 'Well done' on behalf of all patients at this practice keep up the great work
Visited November 2022
Review titled The Microfaculty
Replied on 04 January 2023
Good evening, Thank you for your very positive comments. It is appreciated when patients share their experiences. This will be shared within our practice meeting.
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Review titled Excellent service and caring practice
Rated 5 stars out of 5
by Sharon B - Posted on 19 November 2022
I have been a patient with the Microfaculty for a number of years and have always received an extremely caring, efficient and professional service. The professionalism starts from the minute you speak with the receptionist right the way through to the GP. The receptionist always go above and beyond to assist you in every way and always ensure that they call you back or deal with whatever service that you require. You feel cared about right from the start. Over the years, my GP has always made me feel that he has time for me and is extremely thorough and caring with both myself and my family. This is highly appreciated as I am fully aware of the ever increasing and continuous demands that is put upon NHS staff and GPs in particular. I wanted to share my appreciation with the Microfaculty team and thank you again for all of your hard work, dedication and help over the years, especially during such demanding and difficult times. Many thanks.
Visited November 2022
Review titled The Microfaculty
Replied on 19 November 2022
Dear Sharon Thank you for very positive comments about everyone at the practice. I will bring this to the attention of everyone at our next practice meeting. It is so good to hear such nice words we do value all comments. I am happy to hear that your care has been to such a standard for many years. Regards Practice Manager
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Review titled Rude
Rated 1 star out of 5
by Anonymous - Posted on 11 August 2022
Don't go there I went there to book an appointment to see the doctor they booked after 2 weeks and when I went there to see the doctor they told me it is for telephone appointment 2 weeks waiting just for telephone call
Visited August 2022
Review titled The Microfaculty
Replied on 12 August 2022
Dear Patient, Thank you for posting your comment. Our practice process is to call all patients first, and then if deemed necessary for the patient to be seen face to face book an appointment to suit the patient. We have found this a better usage of time for the patient and the practice. This provides a smoother service for patients who only wish to discuss something and feel it would not be necessary to come in the practice. This is not to say we are not seeing patients face to face we have many patients in the surgery setting every day. If this is something you wish to discuss please let surgery know and I will organise a telephone call with you. Regards, The Practice Manager