The Molebridge Practice- Leatherhead
148 Kingston Road, Leatherhead, Surrey, KT22 7PZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Difficult to access basic needs
Rated 1 star out of 5
by Anonymous - Posted on 12 July 2024
I could not book an appointment online. I waited in a telephone queue for more than an hour and call was not answered. Surgery Secretary was apathetic and said she knew the online system was not fit for purpose but this is how new management want to run it. Prescription request took over a week to issues to pharmacist. It made it unnecessarily very difficult to access day to day healthcare support. Having moved from London, I am shocked by how poorly this practise is run administratively.
Visited July 2024
The Molebridge Practice- Leatherhead has not yet replied.
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Review titled Dreadful
Rated 2 stars out of 5
by Anonymous - Posted on 06 February 2023
I contacted the surgery at 8am to get an on the day appointment after being told I was 2nd in the queue and 20 minutes later I am still 2nd in the queue, eventually they answered and I was told they had no appointments left, I explained it was a kidney infection caused by a urine infection I was told someone would contact me within 24 hrs, not even offered a hub appointment.
Visited February 2023
The Molebridge Practice- Leatherhead has not yet replied.