The Muswell Hill Practice
54 Muswell Hill, London, N10 3STContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding Provision
Rated 5 stars out of 5
by Ann Robin son - Posted on 08 October 2024
I have very recently been treated with care and kindness by doctors, pharmacists, and administrative staff when I presented with medical problems that were potentially serious. The sheer confident expertise displayed generates trust and reassurance. Thank you so much.
Visited October 2024
The Muswell Hill Practice has not yet replied.
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Review titled Go the extra mile
Rated 5 stars out of 5
by Catherine - Posted on 04 October 2024
I had a sprained knee. I needed MRI and referral for physio quickly. All the staff were very helpful. The doctor was first rate and went out of their way to get the process underway. I was referred for an urgent scan within a week, got the results the same day and have been referred for physio. The NHS at its best.
Visited October 2024
Review titled The Muswell Hill Practice
Replied on 07 October 2024
Dear Catherine Thank you so much for taking the time to submit your feedback. We're really pleased to hear about your 5 star experiences here following your sprained knee! Good luck with the rest of your rehab. Kind regards, Natalie, Practice Manager
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Review titled Very efficient and caring
Rated 5 stars out of 5
by Dianne Levene - Posted on 04 July 2024
I have had two experiences at Muswell Hill Practice, both very positive. In each case the doctors followed up with a phone call (several times) and made sure that I was referred to the appropriate department at the local hospital. Reception were excellent too, very empathic and friendly.
Visited June 2024
Review titled The Muswell Hill Practice
Replied on 05 July 2024
Dear Ms Levene Thank you so much for taking the time to leave a review of our services and for rating us 5 stars. We're really pleased to hear of your experiences with both the doctors and the support staff. Best wishes with the onward referral. Kind regards, Natalie, Practice Manager
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Review titled Best Doctors I Could Ever Ask For
Rated 5 stars out of 5
by Claire Andrews - Posted on 05 December 2023
They are just brilliant at what they do, friendly, accommodating, professional, even the reception team could not be nicer, I know if I ever leave the area I will never find a doctors like them again, thanks for everything over the years
Visited December 2023
Review titled The Muswell Hill Practice
Replied on 22 January 2024
Dear Claire Thank you very much for your feedback and your 5 star review! I'm really pleased to read it and will circulate it to all the staff to make them smile. Kind regards Natalie, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Maureen Hajdu - Posted on 27 April 2023
Having been with the practice since it opened in 1982, I can only report the most positive experiences for me and my family. All the staff have been consistently kind, helpful and efficient, and our treatment has been exemplary throughout. The practice is very well run and up to date in all its administration. I recommend it unreservedly.
Visited April 2023
Review titled The Muswell Hill Practice
Replied on 21 July 2023
Dear Maureen Thank you so much for your glowing review of your experiences here over the last 41 years! It's so pleasing to read and we all appreciate your words. Kind regards Natalie, Practice Manager
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Review titled Great Practice with even better receptionists
Rated 5 stars out of 5
by Claire Murdoch - Posted on 14 February 2023
I changed to this practice recently. I’ve needed to contact them twice for an appointment and on each occasion I was offerred the same day by incredibly efficient , friendly and professional receptionists. Furthermore, today ( my second consultation I was in the waiting room for a while and saw one of the receptionists go out of her way to speak with a very upset gentleman. She was lovely. Went to the doctor with a special request for the patient who had quite a few challenges. He came into the surgery very unhappy and left happy after a really caring intervention and advice from the receptionist. Myself and other patients waiting, were smiling with pleasure at the way the situation was handled. My appointment with the GP was great. Informative. I had great care. On my way out, I thanked the reception team and they were visibly moved by the positive feedback I gave them. They talked about how negative reviews and feedback ‘tore them up forecweeks’. They really cared and I thought how brilliant the people in our nhs are. What a great move to change to this Practice. Thank you!
Visited February 2023
Review titled The Muswell Hill Practice
Replied on 24 February 2023
Dear Claire Thank you so much for this lovely review. It has absolutely made our day and has been circulated to all the team. Thank you for taking the time to pass on your positive feedback, it really is appreciated. Kind regards Natalie, Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2023
I was very anxious about a procedure which can be painful but I quickly felt reassured by the calm, professional yet human manner of the GP who was brilliant in carrying out said procedure. Thank you!
Visited February 2023
Review titled The Muswell Hill Practice
Replied on 24 February 2023
Dear patient I'm really pleased to read your review and how a procedure you were not looking forward to, was dealt with in such a positive way. Thank you for taking the time to write this. Kind regards Natalie, Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Jane Ellis - Posted on 16 December 2022
I was seen very quickly in the morning after I rang the surgery. The reception staff were extremely pleasant and helpful. The doctor I saw was attentive, empathise and efficient and followed up the consultation within 10 days as promised. I can’t fault my experience.
Visited December 2022
Review titled The Muswell Hill Practice
Replied on 24 February 2023
Dear Jane That is wonderful to hear. Thank you so much for taking the time to review our services and providing such positive feedback. Kind regards Natalie, Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2022
I was offered a GP appointment promptly by the reception manager in spite of ringing the surgery quite late. The GP listened carefully, investigated everything thoroughly both by asking appropriate questions and by a physical examination. She was very empathic, showed concern and made suggestions about management of the problem in question. I felt very reassured.
Visited November 2022
Review titled The Muswell Hill Practice
Replied on 16 November 2022
Dear patient Thank you for your review. I'm so pleased to read about your recent experience and how quick, thorough and reassuring it was. Best wishes Natalie, Practice Manager.