The Muswell Hill Practice
54 Muswell Hill, London, N10 3STContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Neville Young - Posted on 13 January 2025
I’ve just called up with a picky annoying problem and received the most brilliant, careful treatment and an excellent resolution. They really listen carefully and try to help in a kind and appropriate way. I greatly appreciate this too-quality surgery! Thank you.
Visited January 2025
Review titled The Muswell Hill Practice
Replied on 15 January 2025
Dear Mr Young Thank you for taking the time to review our services here and I'm pleased we were able to help so well. I'll let the receptionist know! Kind regards Natalie, Practice Manager
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Review titled Human and professional throughout
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2025
Each time I’ve visited the surgery from picking up the registration form to more recent consultations, I’ve had such a positive experience that is noticeably different from many other practices. Listening to reception workers handle early morning calls for appointments, they listen, acknowledge concern and give clear advice, calmly and professionally. Even when some patients seemed a bit confused they clarified things and maintained their dignity. This is hard to do consistently as we all can get empathy fatigue but it’s so important for people. And I don’t think I’ve ever seen such a human GP, that shows the right balance of approachability and credibility. And importantly, demonstration of both care for professional practice and following the guidance but also pragmatism, checking in with me for my opinion too.
Visited January 2025
Review titled The Muswell Hill Practice
Replied on 31 January 2025
Dear patient I'm so pleased to read your review and your experiences of our practice since you registered here. To note both of receptionists and GPs here is really important as we are all working together to provide the service we do. Thank you very much for taking the time to leave such a wonderful review. Kind regards, Natalie, Practice Manager
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Review titled Outstanding Provision
Rated 5 stars out of 5
by Ann Robin son - Posted on 08 October 2024
I have very recently been treated with care and kindness by doctors, pharmacists, and administrative staff when I presented with medical problems that were potentially serious. The sheer confident expertise displayed generates trust and reassurance. Thank you so much.
Visited October 2024
Review titled The Muswell Hill Practice
Replied on 06 January 2025
Dear Ann Robinson Thank you so much for your 5 star review of us and your write up. We are really pleased to hear of your positive experiences with us. Thank you for taking the time to write up. Kind regards, Natalie, Practice Manager
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Review titled Go the extra mile
Rated 5 stars out of 5
by Catherine - Posted on 04 October 2024
I had a sprained knee. I needed MRI and referral for physio quickly. All the staff were very helpful. The doctor was first rate and went out of their way to get the process underway. I was referred for an urgent scan within a week, got the results the same day and have been referred for physio. The NHS at its best.
Visited October 2024
Review titled The Muswell Hill Practice
Replied on 07 October 2024
Dear Catherine Thank you so much for taking the time to submit your feedback. We're really pleased to hear about your 5 star experiences here following your sprained knee! Good luck with the rest of your rehab. Kind regards, Natalie, Practice Manager
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Review titled Very efficient and caring
Rated 5 stars out of 5
by Dianne Levene - Posted on 04 July 2024
I have had two experiences at Muswell Hill Practice, both very positive. In each case the doctors followed up with a phone call (several times) and made sure that I was referred to the appropriate department at the local hospital. Reception were excellent too, very empathic and friendly.
Visited June 2024
Review titled The Muswell Hill Practice
Replied on 05 July 2024
Dear Ms Levene Thank you so much for taking the time to leave a review of our services and for rating us 5 stars. We're really pleased to hear of your experiences with both the doctors and the support staff. Best wishes with the onward referral. Kind regards, Natalie, Practice Manager
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Review titled Best Doctors I Could Ever Ask For
Rated 5 stars out of 5
by Claire Andrews - Posted on 05 December 2023
They are just brilliant at what they do, friendly, accommodating, professional, even the reception team could not be nicer, I know if I ever leave the area I will never find a doctors like them again, thanks for everything over the years
Visited December 2023
Review titled The Muswell Hill Practice
Replied on 22 January 2024
Dear Claire Thank you very much for your feedback and your 5 star review! I'm really pleased to read it and will circulate it to all the staff to make them smile. Kind regards Natalie, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Maureen Hajdu - Posted on 27 April 2023
Having been with the practice since it opened in 1982, I can only report the most positive experiences for me and my family. All the staff have been consistently kind, helpful and efficient, and our treatment has been exemplary throughout. The practice is very well run and up to date in all its administration. I recommend it unreservedly.
Visited April 2023
Review titled The Muswell Hill Practice
Replied on 21 July 2023
Dear Maureen Thank you so much for your glowing review of your experiences here over the last 41 years! It's so pleasing to read and we all appreciate your words. Kind regards Natalie, Practice Manager