The North London Health Centre
Broomfield Avenue, Palmers Green, London, Greater London, N13 4JJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The North London Health Centre.
Reviews
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Review titled Wonderful Practice
Rated 5 stars out of 5
by Lisa Robinson - Posted on 29 October 2024
Hi All Thank you so much for helping with registering our Young People in the Home. You do an amazing job and the surgery is a Happy place with wonderful staff and GPs. Thanks once again for everything 🙂🙏
Visited October 2024
Review titled The North London Health Centre
Replied on 04 November 2024
Dear Lisa Thank you so much for your positive feedback. We really appreciate the time you have taken to leave your review. I will pass on your comments to the team. Many thanks once again. Louise Practice Manager
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Review titled Very welcoming and friendly practice
Rated 5 stars out of 5
by Terry - Posted on 13 September 2024
I am a new patient and it was the first time I had an appointment here. The reception staff were very friendly and very patient with the people who were ringing up. The doctor was very helpful and listened patiently It felt like a joined up practice. The staff were very clear of what their roles were. Really excellent.
Visited September 2024
Review titled The North London Health Centre
Replied on 16 September 2024
Dear Terry Thank you for your very favourable feedback. Building a good doctor/patient relationship is extremely important and first impressions about our service are also very important as it can shape the way a patient responds to the care and services they receive from their surgery in the future. Thank you for taking the time to leave this feedback which will be fed back to the team. This certainly helps to boost morale among our hardworking staff. Thanks again Louise Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Lindi - Posted on 15 June 2024
Very happy with my experiences at surgery. Everyone is always very helpful and friendly. The doctor I saw was understanding and listened to my concerns. Reception staff go the extra mile to help. Thank you
Visited June 2024
Review titled The North London Health Centre
Replied on 16 September 2024
Dear Lindi Thank you so much for your very favourable views about our staff and services. We very much value your kind comments and this positive feedback certainly drives us on to keep improving our services. Thanks gain Louise Practice Manager
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Review titled Effective service
Rated 5 stars out of 5
by Ayan Ali - Posted on 31 May 2024
Really pleased with the service especially the receptionist! So polite and helpful very efficient and professional. I recommend every patient to use this GP. Saw a doctor, same day I was treated Accordingly.
Visited May 2024
Review titled The North London Health Centre
Replied on 16 September 2024
Dear Miss Ali Thank you for your kind comments about our receptionists. They have to work under a lot of pressure and to strict practice policy and sometimes it is very difficult to please all patients. Your feedback certainly helps to boost morale among our hardworking staff. Many thanks again. Louise Practice Manager
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Review titled Staff go above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
Yesterday a new member of staff was ever so helpful I'd like to say thank you I'm ever so grateful to you all.
Visited May 2024
Review titled The North London Health Centre
Replied on 16 September 2024
Dear Patient Thank you so much for your very positive feedback. Your kind comments really help to increase morale amongst staff at a time when demand is high and resources are low. Thanks again Louise Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Mr. Macris - Posted on 02 June 2024
I spoke with the lady at the practice regarding my blood test and ultra sound scan this lady was very professional in dealing with my appointments and results.
Visited May 2024
Review titled The North London Health Centre
Replied on 16 September 2024
Dear Mr Macris Thank you for your encouraging words about our team. This positive feedback not only improves morale but also helps us to strive to improve the care we provide. Many thanks again Louise Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Tamuna - Posted on 15 May 2024
All doctors, nurses and reception staff are caring friendly and helpful. My daughter felt listened to, valued, understood, informed and fully supported by practitioner. She was able to see the doctor on the same day as I called to ask for an appointment that I felt was urgent. The reception team are extremely helpful and they couldn’t do enough. I am grateful to all staff for their support. I highly recommend this surgery.
Visited April 2024
Review titled The North London Health Centre
Replied on 16 September 2024
Dear Tamuna Thank you for your kind comments. It is always nice to receive positive feedback about our services and patient care. We are glad that we were able to provide your daughter with care in a way that felt personal and supportive, which is always our aim at the surgery. Thanks again Practice Manager
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Review titled Very happy with this practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2024
I attended a GP appointment today where I had several overlapping issues that I needed clarification with. The new GP I saw was very attentive and took a full detailed history of all the areas concerned. She was able to reassure and clarify information for me on some points and the discussed a clear plan of action for the other areas that needed to be addressed. She then rang me later in the day to confirm some of these items and instructions of when I should get back to her depending on the outcome of her actions. I felt very reassured and that I had been listened to.A very positive outcome.
Visited March 2024
Review titled The North London Health Centre
Replied on 09 April 2024
Dear Patient Thank you so much for your kind review. I am glad that you felt so reassured at the end of your consultation. This positive feedback not only improves morale but also helps us to continue to strive to improve the care we provide. As I am unsure which doctor it is you saw I will ensure your your feedback is passed onto the whole team. Once again many thanks for taking the time to leave your review. Practice Manager
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Review titled Fantastic receptionist
Rated 5 stars out of 5
by Shanni - Posted on 15 December 2023
Receptionist that dealt with me was accommodating, polite, friendly and very professional also went beyond her duties to help me. Felt the experience overwhelming being a new mother and she made it smooth and easy. Once again thank you
Visited December 2023
Review titled The North London Health Centre
Replied on 09 April 2024
Dear Patient Thank you for your kind comments about our receptionists. They have to work under a lot of pressure and to strict practice polices and sometimes it is very difficult to please all patients. Your feedback certainly helps to boost morale among our hardworking staff. Many thanks again for taking the time to provide this feedback. Practice Manager
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Review titled Super helpful and professional receiptionist
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2023
Receptionist not only professional and knowledgeable but also kind and compassionate. Really helpful when I called to ask for guidance on medication issues for my 90 year old mother.
Visited November 2023
Review titled The North London Health Centre
Replied on 17 November 2023
Thank you so much for your very positive feedback. Your kind comments really help to increase morale amongst staff at a time when demand is high and resources are low. Thanks again