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The Old Cole House Practice

41 Park Road, Nuneaton, Bedworth, Warwickshire, CV12 8LH

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Very rude and ubrupt receptionists

    Rated 1 star out of 5

    by Anonymous - Posted on 02 February 2024

    Arrived, door was locked so I rang the bell - no answer. I cannot hear if the bell is working tried again while looking through the window, no reaction from the receptionist sat there. At this point i looked to see if there was any signs to say they were closed for lunch maybe ( it's 13.20) Knocked on the door. Still no acknowledgement. Tried the bell once more, The receptionist got up flung the door open and shouted agresivly "we're closed" "keep ringing, makes no difference, "we are closed" shocked I pointed out there nothing on the door or windows to tell me that , apart from opening times which do not say closed for lunch. She then prompted shut the door on me. An acknowledgement on my first ring and simply saying we are closed for lunch ,and maybe what time until would have been more than enough for me to leave and return. But now I feel wound up and aggrieved and somewhat scared/reluctant to call back for the form I was told to pick earlier on the phone.... by one of the recptionists I might add.

    Visited January 2024

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  2. Review titled Fantastic treatment

    Rated 5 stars out of 5

    by Anonymous - Posted on 07 July 2023

    In times where there are mostly complaints I want to say a big thank you to the fantastic doctors at THe Cole House. They have acted professionally and fast and been caring and compassionate with my husband and listened to his symptoms and referred him quickly. Thank you all for the amazing treatment. Much appreciated

    Visited June 2023

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  3. Review titled Consistently great practice

    Rated 5 stars out of 5

    by Mrs N N - Posted on 23 March 2023

    Reception staff listen well and are caring and helpful. The medical support is thorough, it feels as if you do matter as a patient. They always follow through as promised. Outstanding patient focus, thank you!

    Visited March 2023

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