The Pall Mall Surgery
Leigh PCC, 918 London Road, Leigh on Sea, Essex, SS9 3NGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Pall Mall Surgery .
Reviews
-
Review titled Great Care from this practise
Rated 5 stars out of 5
by Emily Romain - Posted on 08 August 2024
Getting to grips with type 2 diabetes is difficult. My experience with this practise is the support and care given has made me achieve new goals
Visited August 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Great Practice, even better doctors
Rated 5 stars out of 5
by Jan Murray - Posted on 11 July 2024
Just back from the practice having had a steroid injection in my knee and can honestly say it hurt less than when I have had a Harley Street specialist perform the same procedure (and I am already feeling relief from the pain). Apparently not allowed to name the doc which is a shame but can only recommend
Visited July 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Dr syed
Rated 5 stars out of 5
by Jade Scammell - Posted on 21 June 2024
After being told I couldn’t have one of my asthma pumps and being left with out them by another doctor at the surgery, I because very breathless and dr syed has sorted this out for me today he was friendly, helpful and made sure I had everything I needed to feel better again. Very impressed with his service today.
Visited June 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Caring, Professional, informative
Rated 5 stars out of 5
by Daniel dawson - Posted on 19 June 2024
The doctor called me at my request, he had to provide not great news but he made sure I understood what I needed to know and he went above and beyond to explain things. Not once did I feel rushed. So based on this doctors bedside manner I am very glad to be with Pall Mall Surgery.
Visited June 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Wonderful GP
Rated 5 stars out of 5
by Mary Avery - Posted on 22 June 2024
I had an appointment with my GP who is so caring and professional. He was very thorough and understood everything that I was going through. I’m so thankful and really hope that the treatment that he suggested is successful. He is someone I can completely trust.
Visited June 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2024
Great doctors and nurses picked up on problems old doctors didn't put me at ease seen iver same day or with in 2days however not a fan of the Econsult very hard to use and asks some questions twice
Visited May 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Broken system
Rated 1 star out of 5
by Anonymous - Posted on 25 May 2024
2nd time unable to get an appointment despite filling out numerous forms and calling up (obviously told to then fill out another form). “We strive to improve health and wellbeing and people's experiences of the NHS. everyone counts.” The first time I had cancer and 2nd time pneumonia. Luckily able to go privately instead but significant issues before then which is not what you need when you are ill. What is the purpose of this place other than to get people to fill out loads of online forms and then get the qualified staff to review those forms? I would have thought a better use of time would be to see patients.
Visited May 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Used to be a great practice
Rated 2 stars out of 5
by Anonymous - Posted on 08 April 2024
This use to be a fantastic practice with kind , caring emphatic doctors , the only practitioner I have seen recently that has a bedside manner was a fantastic nurse practicioner who listened to my teenager daughter and acted on her concerns accordingly , my own experience within the practice has resulted in me no longer seeking care and hoping for the best as previous Econsults have resulted in appointments weeks after the issue arises and a+e attendance or telephone consultations where it’s rushed and at times difficult to explain what the issue is without actually showing someone . My daughter had a reoccurring issue which at times it was suggested she was lying about and that there was nothing wrong with her yet subsequently a referral to ENT proved otherwise how are people with no one to advocate for them suppose to get the correct care ? What happened to having a regular doctor? this practice has a revolving door of new faces and you are lucky to see the same dr twice how does this provide any continuity of care ? it’s no wonder you wait forever for an appointment when it’s still taking on patients yet what is fascinating is when you are lucky enough to finally get a face to face appointment you walk in and have a choice of seat as there is no one else in the waiting room . I have been a patient of this surgery many years and have often over them years praised the surgery for the exemplary service that it has provided to myself and family members however now i feel it has become an example of the failings within the NHS . It seems as some of the older doctors retired at this practice the standards it held itself to retired with them
Visited April 2024
The Pall Mall Surgery has not yet replied.
-
Review titled E-consult is awful
Rated 1 star out of 5
by Anonymous - Posted on 10 April 2024
The e-consult is an awful way to request an appointment. It definitely puts me off requesting an appointment. Last week I filled the form in and it said I needed urgent advice. On triage the following day, I was given an appointment for 12 days later. My symptoms have now worsened so I rang this morning to be told I have to fill the form in again! I refuse to go through all that again and will be looking for a new GP. There are multple other examples of times I would have liked to see a doctor but haven't due to that form. It's quicker to change GP surgery than to request a single appointment!
Visited April 2024
The Pall Mall Surgery has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Angela - Posted on 19 March 2024
Doctors and nurses very friendly due to all my health problems seen same day or next day there e constant is not the best but ok
Visited March 2024
The Pall Mall Surgery has not yet replied.