The Park Medical Practice
Cottam Lane, Ashton-on-Ribble, Preston, Lancashire, PR2 1JRContact details and opening times
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Reviews
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Review titled Caring practicelovely lo
Rated 5 stars out of 5
by June Edwards - Posted on 04 April 2025
Hi a lovely gentleman from the surgery phoned me today regarding my medication he was very thoughtful and caring regarding my health and how I was feeling , made me feel very reassured that I was being well looked after by the my surgery .
Visited April 2025
The Park Medical Practice has not yet replied.
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Review titled Extremely poor service and unacceptable delays
Rated 1 star out of 5
by Nikolett Turai - Posted on 17 April 2025
The insurance company paid this GP surgery in early March to complete paperwork for a claim. The payment was allocated to a GP — who then went on annual leave. We only found this out after chasing multiple times. There are several doctors at the practice, so why allocate a paid task to someone who wasn’t available? If staff go on leave, the surgery should ensure services still run smoothly — not leave patients waiting for weeks. The GP finally returned on April 14th and completed the paperwork quickly. At 5pm on Tuesday, we received a text at 5pm saying the documents were ready for review — even though the secretary’s office closes at 5pm. We then went to the surgery at 4:20pm next day (Wednesday) after work, but were told the secretaries had already gone home. Reception advised us to call the next morning to arrange a viewing. We called at 10am on Thursday, only to be told we couldn’t view it that day due to “staffing issues.” The secretary said she was on her own (due to the other 2 team members are on annual leave) and didn’t have the time or capacity — even though we made it clear we just wanted to quickly read through the document. I explained we weren’t expecting her to stand with us the entire time, just to hand over the paper so we could review it — especially after such a long wait. Still, she was adamant and told us the earliest we could view it would be Tuesday, because of the Easter bank holiday weekend. This experience was deeply frustrating. After over a month of delays, we’re now forced to wait another 5 days for a simple, two-minute task. No empathy, no flexibility, and no accountability. When patients are made to wait this long for paperwork that was paid for in advance, the very least you expect is some understanding and effort to help — especially when all we needed was a brief review. A complete lack of professionalism. This surgery seriously needs to improve its communication, coordination, and basic respect for people’s time.
Visited April 2025
The Park Medical Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Jill Nicholl - Posted on 07 February 2025
I have been tested for high blood pressure and cholesterol levels which came back higher than expected. I was contacted and an appointment was made to see the pharmacist, who was very professional and approachable. We discussed what I should do and the medications available to help reduce the levels. A plan has been reached by us he has followed up for a future appointment in three months to check levels after pre booking bloods. The whole experience was very professional and believe the practice has been very thorough on my journey to gain better health and been proactive in helping me achieve this.
Visited February 2025
The Park Medical Practice has not yet replied.
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Review titled Informative information
Rated 5 stars out of 5
by Russell littler - Posted on 20 February 2025
I recieved a phone call about my medication from Rameez nawab and I can only say how informative it was the gentleman definitely knew what he was talking about and was very polite and professional when I asked any questions and they was answered without any problem he helped me understand more about my conditions and the medication I'm taking he also sent plenty of information to me to read through. i came off the phone call with a better knowledge of my conditions and my medication and it made me feel that I understood more and that the phone call from Rameez and the information he gave me was worth it and all in the comfort of my home thank you Rameez
Visited February 2025
The Park Medical Practice has not yet replied.
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Jim - Posted on 27 February 2025
I had a call about my medication to enable a 12 month prescription instead of monthly. Very friendly and helpful member of staff called. Explained everything and asked questions in a simple and safe tone and explained everything.
Visited February 2025
The Park Medical Practice has not yet replied.
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Review titled Happy Patient
Rated 5 stars out of 5
by Neisha Billington - Posted on 10 February 2025
Very happy with medication review. Pharmacist was lovely to speak to he listened to what I had to say and didn't rush the call.
Visited February 2025
The Park Medical Practice has not yet replied.
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Review titled Excellent patient support
Rated 5 stars out of 5
by Ann-Marie Hedges - Posted on 20 February 2025
Very impressed with the clinical knowledge and patience shown to family members who may not understand all medical terms. All relevant options explained with no pressure. The clinician explained everything clearly and listened to our concerns. Park Medical Practice is terrific and has an excellent pharmacy.
Visited February 2025
The Park Medical Practice has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 October 2024
Telephone consultation He explained everything clearly He ordered my medication for the next 12 months And was very helpful
Visited October 2024
The Park Medical Practice has not yet replied.
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Review titled Professional procedure
Rated 5 stars out of 5
by Tony Pelan - Posted on 10 October 2024
Consultation today was professional, courteous, helpful and informative. I was given a detailed explanation of a change in the increased level of my medication and possible side effects. Additionally I will have a further conversation as to how the increase level of medication has had on me.
Visited October 2024
The Park Medical Practice has not yet replied.
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Review titled Clinical Pharmacist
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
I had a scheduled telephone consultation with the Clinical Pharmacist reference some recent blood test results. I found him to have an excellent telephone manner and was very professional and knowledgable, he explained things logically and clearly which provided me with the trust and confidence to investigate some new medication. The appointment was very much a two-way conversation which I really appreciated.
Visited August 2024
Review titled The Park Medical Practice
Replied on 28 August 2024
Good afternoon Thank you for providing feedback regarding our clinical pharmacist consultation, we will ensure the comments are provided to the prescribing team. Many Thanks The Park Medical Practice