The Pines Surgery
Harborough Road North, Northampton, Northamptonshire, NN2 8LLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 07 October 2024
I was taken with chest pains to the hospital last Wednesday... since Thursday I have been trying to see the general practitioner to get a review and determine a course of action. It's Monday morning and despite my attempts to book an appointment, the 'receptionist' who isn't a Medical professional has been "gatekeeping" me from talking to a General Practitioner... Who is running this practice?
Visited October 2024
The Pines Surgery has not yet replied.
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Review titled Diabolical service
Rated 1 star out of 5
by Anonymous - Posted on 26 September 2024
If this was a private service you would sack them immediately. Totally inefficient , completely disorganised and unapologetic. They simply do not care what you think and do not acknowledge how unhappy they would be if treated so shabilly. I was kept waiting 2 and a half hours for a telephone review appointment this aftrenoon.
Visited September 2024
The Pines Surgery has not yet replied.
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Review titled Fantastic response from doctor
Rated 5 stars out of 5
by Mark gurton - Posted on 17 September 2024
I visited the pines with stomach pains and was quickly diagnosed with possible appendicitis .the doctor was very professional and referred me straight to hospital for operation. I am very impressed with the whole nhs services I received
Visited September 2024
The Pines Surgery has not yet replied.
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Review titled Great service as always
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2023
As always, another speedy and professional response from this surgery. I called at 8am and only had to wait a few minutes to get through. Receptionist was polite, caring and efficient. I had a nurse appointment booked for the same day and received a warm welcome when I arrived. Was seen promptly and the nurse was wonderful taking time to explain recommended methods of treatment and answering any questions I had. Prescription was available at the next door pharmacy within ten minutes. Thank you to the team for your excellent care.
Visited December 2023
The Pines Surgery has not yet replied.
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Review titled Superb response
Rated 5 stars out of 5
by Graeme Hughes - Posted on 29 June 2023
I called the surgery to arrange a consultation, but on listening to my symptoms an appointment was made for me to see a doctor on the same day. Subsequently the doctor has made a prompt referral to NGH for me. This is the second time in two years that I have received fast and professional treatment. I recommend the surgery and I am grateful for the care that I have received.
Visited June 2023
The Pines Surgery has not yet replied.