THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A difficult experience
Rated 2 stars out of 5
by Anonymous - Posted on 02 August 2023
The only reason that I got an appointment to see a gp was the fact that I had paid for the gp to fill out a form for a license and the gp had to see me face to face
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 26 October 2023
Dear Patient Thank you for your feedback on the service you have received from the Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can try and resolve your concerns. Kind Regards Patient Liaison Officer at The Pinn Medical Centre
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Review titled Quick and caring
Rated 4 stars out of 5
by Anonymous - Posted on 31 July 2023
Had a lovely appointment with the GP, quickly diagnosed my issue and told me how I could fix it. He was caring and managed to explain what the issue was in a simple manner. He was very personable and a delight to see
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 07 August 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are delighted that you got an appointment to raise your health concerns and that our doctor was caring and they quickly diagnosed your concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
Needed to see someone, was seen very quickly by the practice nurse who sorted out my problem with confidence
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 07 August 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are delighted that you was seen and your health concerns were addressed quickly and with confidence. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Difficult to use Patches
Rated 4 stars out of 5
by Anonymous - Posted on 19 August 2023
I was only able to see a nurse practitioner rather than a Dr but found this experience very good and had a good outcome.
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 21 August 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted you got an appointment to address you health concerns with a good outcome. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
Very professional staff and all the doctors are extremely helpful and carefully listen to the patients. They do not rush you.
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 24 July 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that the staff are professional and our doctors are extremely helpful. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled great
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2023
very good service, so helpful and I recommend to many people including friends and family. Gave me an appointment immediately and dealt with my problem accordinglu
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 July 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that you got an appointment to address your health concerns and that our service is helpful. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Brilliant Practice
Rated 5 stars out of 5
by John watts - Posted on 12 July 2023
Always so easy to book via patches. Service and doctors all superb. Ever time I’ve needed help I’ve always had instant access and an appointment is organised within a couple of hours. Doctor are incredibly helpful and I’m always given a doctor with the best knowledge of a particular condition I’ve booked in for.
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 18 July 2023
Dear John Watts We would like to thank you for sharing your positive feedback with us about your care you received at the Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of brilliant standard. We are also delighted that you was given an appointment and that PATCHS works well for you and that our doctors are superb and incredibly helpful when addressing your health concerns. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Nice practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
I have enjoyed coming to Pinn centre. I have been living in the in the area for just over a year and I have always enjoyed coming to the GP surgery. It’s spacious, modern and always clean.
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 24 July 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2023
The service is efficient and the doctors are excellent. They are supportive and thorough whenever I have had to visit. I have felt well looked after and my questions were answered in detail.
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 July 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that our doctors are excellent and that we are providing an efficient service to our patients. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Mixed experiences
Rated 4 stars out of 5
by Anonymous - Posted on 25 July 2023
Patches system works well to arrange appointments when needed. In my experiences to date the drs are usually very helpful and compassionate, but the nurses typically lack a good bedside manner. Basics like introducing themselves are missed. In this Instance I found an odd habit, experienced with other nurses here, where they ask you if you are doing something (ie drinking enough water or eating well), and if you respond yes they then talk at length about why you need to do this. It’s as if they misheard you or don’t believe you, really odd and leaves me with an impression of not being listened to. It’s about broadcasting information instead of a two-way communication between the patient and care provider, which is a shame and less effective in my opinion.
Visited July 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 08 August 2023
Dear Patient Thank you for your feedback on the service you have received from the Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can try and resolve your query. Kind Regards Patient Liaison Officer at the Pinn Medical Centre