THE PINN MEDICAL CENTRE
37 Love Lane, Pinner, Middlesex, HA5 3EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice with caring staff
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2023
Doctor was very patient at listening my experience and gave me some good advice to proactively manage my problem.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are delighted that our doctor was patient and gave you good advice to manage your problem. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Improved Practice
Rated 5 stars out of 5
by Priya Shah - Posted on 06 June 2023
I have been given the most upmost care and all the doctors and nurses have been so understanding. All my appointment times have been almost on time, no more than 5- 10 mins of waiting.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 09 June 2023
Dear Priya Shah We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that our doctors and nurses have been understanding and your appointments have been on time. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
Sign in is easy. Plenty of seats with water if needed. TV calling system wasn't working so the doctors had to come out and call people. Only a few minutes late. Loveliest doctor, really cares and looks at the whole picture and willing to help sort not just fob you off with a quick pill.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 23 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. We are also delighted that our doctor was caring and understanding during your consultation. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass you feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Some receptionists need to change their attitude
Rated 2 stars out of 5
by Farrah Abutarraf - Posted on 12 June 2023
My son’s appointment was delayed by an hour today. The first receptionist explained that the dr had an incident with a patient and that’s why she was running late. However, when I asked the other receptionist for an update , she was rude and declined to message the dr to give me an update. She said she wouldn’t disturb the dr and I am expected to wait and she can’t tell me how long it’ll take and that these things happen! Her tone wasnt nice and she saw that my child was getting fussy after an hour of waiting but she spoke to me with complete inconsideration. I’ve had multiple incidents where receptionists were rude to me in the past and the complaints I’ve raised brought no results whatsoever. This receptionist need to recognise she’s dealing with already unwell and distressed individuals and treating them this way is completely unacceptable.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 11 July 2023
Dear Farrah Abutarraf Thank you for your feedback on the service you have received from the Pinn Medical Centre. We are sorry that you felt our services did not meet with your expectations. We would welcome the opportunity to address the concerns you have noted in your feedback. Please do contact the surgery on pinn.mc@nhs.net so that we can try and resolve your query. Kind Regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Efficient Care
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2023
Practice is always busy however this does not compromise the care and efficiency of the gps, nurses and staff. Well-being provisions, support and care is attentive and helpful.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that the care and efficiency of all the staff is helpful and supportive when you come to the practice. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2023
I was called to review my annual Blood test taken last week. A friendly chat and to follow up appointments booked for further Check. Was listened to and free of intimation . Good professional opinion exchanged and advice given Medications reviewed. Thanks
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of good standard. We are also delighted that all our staff are friendly and professional. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Patches - why??
Rated 4 stars out of 5
by Peter - Posted on 02 June 2023
When you see a doctor- great but the keffuffle beforehand!!! 4 attempts through Patches and a not very helpful reception just winds the patient up
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 06 June 2023
Dear Peter Thank you very much for sharing your experience of your care at the Pinn Medical Centre. We are delighted to hear that you feel the service and treatment you have received has been of such a great standard. The care of patients is very important to us and it is always very nice to hear such positive feedback. We are sorry that you could not get on to Patches and that you found our reception staff unhelpful. We would like to apologies for the inconivence this has caused you. We will pass your feedback on to our management team. Please feel free to contact us at The Pinn Medical Centre at pinn.mc@nhs.net if you would like to discuss this further. Kind Regards Patient Liaison Officer at The Pinn Medical Centre.
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Review titled Great GP practice
Rated 4 stars out of 5
by Anonymous - Posted on 15 June 2023
This GP surgery is like a marmite, but overall my experience with the Doctors and faculties has been very good, except 1 or 2 doctors.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of great standard. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Responsive doctor’s surgery
Rated 5 stars out of 5
by Susan Stalley - Posted on 13 June 2023
I needed a doctors appointment again for the third time in three weeks. As before I was able to see a doctor the same day and have a diagnosis and treatment plan.
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Susan Stalley We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that you got an appointment the same day and had your health concerns addressed and a treatment plan in place. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre
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Review titled Always a quick response
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2023
Thank you Pinner Medical Staff always compassionate, never feel rushed there. When your feeling poorly the last thing you need is to feel rushed and unwelcoming but staff on the front desk are always polite and helpful !!
Visited June 2023
Review titled THE PINN MEDICAL CENTRE
Replied on 22 June 2023
Dear Patient We would like to thank you for sharing your positive feedback with us about your care you received at The Pinn Medical Centre. We are delighted to hear that your experience was a positive one and that our service and treatment is of excellent standard. We are also delighted that you never feel rushed and that all our staff are compassionate and helpful. The care of our patients is very important to us and it is always very nice to hear such positive feedback, your feedback is valuable to us. We will pass your feedback on to our management team. Kind regards Patient Liaison Officer at the Pinn Medical Centre