The Portmill Surgery
114 Queen Street, Hitchin, Hertfordshire, SG4 9THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 March 2023
Dear Portmill Surgery i happen to come in for an appointment with a clinician and the clinician asked me to come down stairs to book an appointment. In the queue . the Line was a bit long but i know that not their fault . Upon talking to the receptionist she was lovely handled my query amazingly Do Recommend This GP Surgery
Visited February 2023
Review titled The Portmill Surgery
Replied on 02 March 2023
Dear patient Thank you so much for taking the time to leave feedback. I'm sorry that the line was a little long and thank you for your patience. We have just recruited two more members to our reception team and hope that this will improve patient experience. I am so glad to hear that your query was handled well by my reception colleague and that you'd recommend our surgery. It's always really great for team morale to have positive feedback and I'll ensure that this is passed on! Very best wishes Dr Tara Belcher Managing Partner
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
Brilliant GP Practice Receptionist's are amazing , Helpful , Understanding . Doctors are also brilliant
Visited January 2023
Review titled The Portmill Surgery
Replied on 05 June 2023
Dear patient Thank you very much for taking the time to leave such lovely feedback for our team. It means such a lot to the staff and really helps morale at what is a very difficult time for the whole NHS. I will ensure that your comments are shared with my colleagues and also added to our compliments register! With very best wishes Dr Tara Belcher Managing Partner
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Review titled Incredibly helpful
Rated 5 stars out of 5
by Stephen - Posted on 29 January 2023
On transferring to Portmill and needing medical help, the practice was just brilliant, made it all simple and straightforward, efficient and helpful.
Visited January 2023
Review titled The Portmill Surgery
Replied on 29 January 2023
Dear Stephen Thank you so much for taking the time to leave this lovely review! I am sure that the staff will be delighted and it's great for morale to read this. I will certainly share your feedback. I am so pleased that you found the transfer easy and were able to access appropriate medical help. Very best wishes Dr Tara Belcher Managing Partner