The Practice at 188
188 Golders Green Road, Golders Green, London, Greater London, NW11 9AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great receptionists and amazing doctors in the Practice
Rated 5 stars out of 5
by RASA.M - Posted on 05 November 2024
I was very impressed with the service I received today from the 188 Practice. I called to speak about my health issue I had, and the receptionist (male) offered a phone consultation with a doctor in an hour! The Doctor provided all care and help I needed ( prescribed necessary medication and suggested a review in 7 days). And in an hour or so the receptionist (female) called me and offered me a phone consultation appointment on convenient date and time. Extremely happy! Thank you so much!!
Visited November 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear RASA.M, Thank you for your feedback, we're glad to hear about your positive experience with the doctor. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service provided. Kind Regards, Oliver - Digital Lead
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 18 November 2024
Today was good. The people on the phone were pleasant and asked questions for more information. This was really good.
Visited November 2024
The Practice at 188 has not yet replied.
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Review titled Bad practice
Rated 1 star out of 5
by Filip Orlicky - Posted on 16 November 2024
The GP after my call to order prescription said that first I need to have new blood test and comsultation with doctor. Also said, these must be done through the website. And sent me link to this website via text. I have repeatedly needed answer the same questionnaire after which they stated on website that they do not have free slot. Again and again the same scenario. I am staying without my medication and no chance to book any appointment trough the website.
Visited November 2024
The Practice at 188 has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Iofciu Nicoleta - Posted on 01 November 2024
I had a bad infection in my sinuses and the doctor was prescribed the antibiotics for me quickly without waiting too much! Thank you very much
Visited November 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Iofciu Nicoleta, Thank you for your feedback. We're glad to hear that you received prompt care for your sinus infection and that the doctor was able to prescribe antibiotics quickly. Your comments will be shared with the team, who will be happy to learn that you were satisfied with the service they provided. Kind Regards, Oliver - Digital Lead
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 07 November 2024
When I went in last month, I was greeted with a smile by the Practice Manager. Everything I needed was ready for me. I did not have to wait long. One member of staff is very friendly and always willing to help by demonstrating that she wants to exceed your expectations.
Visited November 2024
The Practice at 188 has not yet replied.
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Review titled Positive outcome.
Rated 3 stars out of 5
by Mike W - Posted on 08 November 2024
Very good response to my request to contact me reference arranging a review of my drugs subsequent to my recent blood test.
Visited November 2024
The Practice at 188 has not yet replied.
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Review titled Great phone appointment
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
The doctor was very kind and helpful in this short phone appointment to discuss the results of a blood test
Visited November 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your positive experience with the doctor. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service provided. Kind Regards, Oliver - Digital Lead
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Review titled Hussain Hospitality
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2024
I received a call today from Dr. Hussain who was following up with the econsult form I had filled out and emailed back regarding my issue . She was polite , helpful and very imminently. A rare quality of exceptional service Thank you Dr Hussain
Visited October 2024
Review titled The Practice at 188
Replied on 06 October 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your experience with Dr Hussain. Your comments will be shared with the team who will happy to learn that you were satisfied with the service they provided. Kind Regards, Oliver - Digital Lead
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Review titled Welcoming staff
Rated 3 stars out of 5
by Anonymous - Posted on 23 October 2024
When I called, the receptionist/staff was welcoming and willing to help. They give the impression to care about you and the reason why you are calling. Something to improve: if you request to talk to a doctor and they arrange the phone appointment for you, this might not happen.
Visited October 2024
Review titled The Practice at 188
Replied on 08 November 2024
Dear Patient, Thank you for your feedback. I am glad to hear that you found our front desk staff helpful and welcoming. Whenever you are booked an appointment (telephonic or otherwise), this should always go ahead as planned. As you have not left any personal details, I am unable to investigate what happened with your specific appointment but am very surprised to hear this. I would be most grateful if you could call us on 02034746498, submit an eConsult at https://thepracticeat188.webgp.com/, or walk into the Practice and provide us with further information so we can investigate. Kind Regards. Ryan Bentley - Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 October 2024
Answer as quick as they can although appointment can be a bit long around 2 weeks ti get an appointment
Visited October 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your positive experience. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service provided. Kind Regards, Oliver - Digital Lead