The Practice Nirmala
112 Pedmore Valley, Bestwood Park, Nottingham, Nottinghamshire, Nottinghamshire, NG5 5NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Customers service
Rated 1 star out of 5
by Trudie Sowden - Posted on 27 January 2025
I rang this gp practice Nirmala on 27/01/2025, to try to get an appointment for a blood test. However 1 hour 40 minutes later still no answer !!! Bearing in mind I was number 1 in the queue !! It’s disgraceful, I’m extremely disappointed with this surgery. I also tryed to get through to the general enquiry line but still no answer ! I would like to know why no body is answering the phones ??? 1 hour and 40 minutes is shocking ! And still haven’t been able to get through. What are these staff doing ? Disgraceful service.
Visited January 2025
The Practice Nirmala has not yet replied.
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Review titled Outrageous service
Rated 1 star out of 5
by Julia - Posted on 17 May 2023
Calling for someone else been on phone since 8.00. It’s now 9.36 not spoken to anyone. Calling on another phone position 7 for 15 mins now. Answerphone says book appointment via Dr Iq (not allowed to use all capitals -really) there is no option to do this. Absolutely disgusting service. Called my doctors last week at 8.00 had been in, seen and out by 9.00
Visited May 2023
The Practice Nirmala has not yet replied.