The Pulteney Practice
35 Great Pulteney Street, Bath, Avon, BA2 4BYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Dismissed and uncaring
Rated 2 stars out of 5
by Anonymous - Posted on 18 October 2022
I have jumped through hoops for these doctors, worked through numerous GPs as they all seem to leave this practise and ultimately I am still in as much if not more recurring pain than before. I have been dismissed and spoken to rudley by practicioners and the lack of empathy is unbelievable
Visited October 2022
Review titled The Pulteney Practice
Replied on 16 March 2023
Dear patient, I am so sorry to hear about the negative experiences you encountered at our practice. Feedback like this is very important to the practice, so we can learn from it, and improve the service we give to our patients. I would really like to encourage you to get in touch with me at the practice, so we can arrange a face to face meeting to discuss the issues you mentioned in more depth and try to find a resolution. I look forward to hearing from you. Kind Regards Caroline Holloway Reception Manager.
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Review titled Reception
Rated 5 stars out of 5
by Anonymous - Posted on 30 September 2022
The receptionist was very kind and friendly which made the experience so much more pleasant. I also received a phone call from the doctor who really took the time to listen. Very positive experience.
Visited September 2022
Review titled The Pulteney Practice
Replied on 16 March 2023
Dear patient, I am delighted to hear that you have had a pleasant experience with us here at The Pulteney Practice. It is good to know that you received consistent care from the initial call to the reception team, through to your consultation with the doctor. Feedback such as this is really important to us, and I will ensure that this is fed back to our practice team. Best Wishes Caroline Holloway Reception Manager.